Jessica Townsend
Sebring,FL
Summary
Detail-oriented professional with Medicaid proficiency, known for strong leadership in office administration. Skilled in staff training and collections, ready to enhance operational efficiency and contribute to financial accuracy.
Overview
9
9
years of professional experience
Work History
Receptionist
VIVO Healthcare of Sebring
Sebring, FL
05.2026 - Current
- Medicaid Verifications.
- Assist Business Office Manager in collections
- Greeted and assisted visitors, providing a welcoming environment and effective communication.
- Managed phone calls, directing inquiries to appropriate staff members efficiently.
Receptionist
KimberSpine
Sebring, FL
01.2024 - Current
- Scheduled appointments and maintained organized calendar for office operations.
- Assisted with data entry tasks, supporting administrative functions of the healthcare facility.
- Processed incoming mail and packages, ensuring timely distribution to relevant departments.
- Insurance verifications and accountable for financial collections.
Medical Assistant Volunteer
Grace and Hearts
Sebring, FL
05.2017 - 02.2018
- Assisted healthcare professionals in patient intake and preparation for examinations.
- Conducted routine lab tests, ensuring accuracy and compliance with safety protocols.
- Improved patient satisfaction by providing compassionate and efficient care during medical appointments.
- Collected vital signs and updated records.
Education
High School Diploma -
Sebring High School
Sebring, FLAssociate of Arts -
South Florida State College
Sebring, FLSkills
- Proficient in Medicaid
- Organization
- Staff training and development
- Office administration
- Accounts Receivable
- Strong leadership
- Microsoft office
Timeline
Receptionist
VIVO Healthcare of Sebring
05.2026 - Current
Receptionist
KimberSpine
01.2024 - Current
Medical Assistant Volunteer
Grace and Hearts
05.2017 - 02.2018
High School Diploma -
Sebring High School
Associate of Arts -
South Florida State College