JESSICA TRAN
Mason,OH
Summary
Detail-oriented Administrative Professional with extensive experience in daily operations, schedule coordination, record management, payroll assistance, and event organization. Proven ability to manage multiple priorities while fostering a welcoming environment. Skilled in collaborating with diverse stakeholders and handling sensitive information discreetly, contributing to a positive and efficient workplace.
Overview
3
3
Languages
7
7
years of professional experience
Work History
ASSISTANT DIRECTOR
KinderCare Education
10.2018 - 06.2021
- Supported the day-to-day administrative and operational needs of a busy educational facility, balancing multiple priorities while maintaining a professional and welcoming environment.
- Anticipated operational needs and took initiative to address issues, maintain organization, and ensure smooth daily operations.
- Developed weekly employee schedules aligned with staffing needs, budget constraints, and employee availability to optimize operations.
- Assisted with payroll-related administration and monitored staffing and scheduling needs to support efficient operations.
- Oversaw weekly food and supply orders, ensuring inventory met operational demands while complying with budgetary and regulatory standards.
- Implemented health and safety initiatives, maintaining comprehensive records to ensure compliance with company policies and state regulations.
- Managed weekly food and supply orders, maintaining appropriate inventory levels while adhering to established budgets and state regulations.
- Supported the hiring process by interviewing candidates, coordinating onboarding activities, and training new employees
PROGRAM SPECIALIST
KinderCare Education
11.2016 - 10.2018
- Coordinated and delivered instructional programs while managing multiple schedules, responsibilities, and competing priorities.
- Developed and presented professional development workshops, enhancing teacher engagement and knowledge through clear and professional communication.
- Prepared organized lesson materials, presentations, and supporting documentation while meeting established deadlines and standards.
- Collaborated with teachers and leadership to coordinate activities that supported organizational initiatives, quickly adapting to changing needs to maintain program effectiveness.
TEACHER
KinderCare Education
06.2014 - 11.2016
- Coordinated daily classroom activities, maintained accurate records, and managed multiple responsibilities to enhance student engagement and learning outcomes.
- Organized classroom materials, schedules, activities, and special events to create a welcoming and well-managed environment.
- Adapted to changing daily needs, employing problem-solving skills and strong follow-through to support a positive learning atmosphere.
- Communicated regularly and professionally with families, colleagues, and leadership.
Education
Bachelor of Science (B.S.) - Economics
Michigan State University
Skills
- Administrative & Office Support
- Payroll and Budgeting
- Records Management
- Event & Meeting Coordination
- Employee & Client Relations
- Vendor & Supply Coordination
- Customer Service & Hospitality
- Hiring & New Employee Support
- Microsoft Office & Computer Proficiency
- Schedule and Calendar Management
Languages
German
Dutch
English
Timeline
ASSISTANT DIRECTOR
KinderCare Education
10.2018 - 06.2021
PROGRAM SPECIALIST
KinderCare Education
11.2016 - 10.2018
TEACHER
KinderCare Education
06.2014 - 11.2016
Bachelor of Science (B.S.) - Economics
Michigan State University