Jessica Tressa

Enhanced office efficiency by streamlining medical administrative processes and implementing organizational systems.

Supported senior staff through scheduling meetings,

piloting new programs, and establishing positive morale.

Boosted team productivity by managing communication with a small but busy team in an efficient office environment.

Ensured accurate records with precise data entry complying with HIPAA guidelines

Promoted guest satisfaction by efficiently managing front office operations and addressing patient concerns promptly.

Streamlined check-in and check-out processes for faster service, resulting in higher patient satisfaction scores.

Implemented staff training programs, improving employee performance and team cohesion.

Oversaw and maintained daily administrative operations to enhance and support an efficient office environment

Communicated with Physician and staff to timely meet patient needs

Verified Insurance, collected secure medical payments, and guided patients through the registration process

Took pride in creating a positive and relaxing atmosphere in an apprehensive environment

Maintained claim processing efficiency by verifying insurance coverage and obtaining pre-authorizations for procedures.

Created, coded, and charted patient accounts

Immediately resolved issues between patients and providers with meticulous documentation dor accurate record should an incident occur

Promoted a positive attitude among staff and patients, thus ensuring quality service