MONICA PARTRIDGE
Fort Worth,TX
Summary
Strong leader and problem-solver with 10 years of experience in healthcare supply chain management, in a 150+ bed hospital.
Familiarity with supply chain and inventory management systems, Peoplesoft FSCM.
Ability to provide excellent customer service to customers to ensure a friendly environment and feel comfortable.
Data entry, with basic knowledge of computer applications such as excel,word,outlook.
Typing speed of 40WPM
Able to handle all types of customer service requirements in a hospital environment with excellent analytical, time management and document preparation skills. Effectively handle needs of 50+ customers each day by delivering fast, knowledgeable support.
Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.
Ability to excel in a fast-paced environment as well multitask when needed.
Excellent verbal, written and interpersonal communication skills.
Overview
10
10
years of professional experience
1
1
Certification
Work History
PHARMACEUTICAL DELIVERY DRIVER
TEXAS HEALTHCARE PHARMACY, TEXAS HEALTH RESOURCES
05.2023 - Current
- Deliver prescription orders to customers on a predetermined route and schedule
- Provide timely and accurate delivery of medication to long term care hospice facilities, or patient’s homes
- STAT prescription deliveries done in a timely manner as they are time sensitive
- Determined quickest and safest routes for delivery by using effective planning and organizational skills.
- Maintain highest professional and ethical standards
- Communicated with pharmacy to stay informed of changes to routes and delivery schedules.
- Following all applicable government regulations including HIPAA to ensure patient confidentiality
- Fostered positive working relationships with regular customers.
- Promoted customer satisfaction by addressing or escalating concerns for quick resolution.
- Active Texas State Board of Pharmacy (TSBP) Trainee certification
Materials Management Technician
TEXAS HEALTH RESOURCES
08.2015 - Current
- Manage all aspects of materials flow and to maintain control and accuracy over all supplies inventories on all units.
- Maintain adequate inventory in a cost-effective manner when ordering and planning for warehouse
- Shipping/receiving for a hospital
- Close out purchase orders for payment.
- Communicate with Buyers over discrepancies, orders placed, ETA’s etc
- Request RMA for returns, damaged or misshipped items from our distribution partner or direct orders from multiple vendors
- Ensure accuracy of the automated inventory system and assists with smooth flow of supplies
- Maintain and ensure the integrity of all supplies in stock rooms so that they are nice and orderly.
- Analyze and implement new supplies within the respective department as requested
- Assist with monthly cycle counting & yearly inventory checks on 695 products
- Maintain par levels for supply rooms on the departmental floors as well as in the warehouse and make changes accordingly
- Successfully helped set up 2 new department supply rooms and 4 medication supply rooms after hospital expansions
- Responsible for restocking and maintaining all 24 crash carts and their 96 drawers throughout entire hospital
- Answer the phone, return calls and assists departments with questions, concerns and special requests.
- Utilized materials management advance system and the new Peoplesoft FSCM for all ordering
- Coordinate, track and respond to all vendor product recalls.
- Inspected stocks to identify shortages, replenish supply and maintain consistent inventory of the warehouse.
Patient Sitter
RELIEF PRN
08.2021 - 04.2022
- Observation of a patient when the patient has been assessed as a suicide or fall risk
- Developed rapport to create safe and trusting environment for care.
- Supervised daily activities and provided assistance to staff.
- Always provided close visual monitoring for patient safety
- Monitored progress and documented patient health status changes to keep care team updated.
- Notified the assigned clinical care team or supervisor for any changes in patient’s condition or immediate patient care needs.
Patient Transporter/Dispatcher
TEXAS HEALTH RESOURCES
07.2013 - 08.2015
- Transported patients to testing and treatment units, operating rooms and other areas using moveable beds, wheelchairs, and stretchers.
- Assisted with discharge process by escorting patients with belongings to leave facility safely and comfortably.
- Assisted with lifting and handling patients using appropriate patient safety equipment such as lift swings, stand-up lifts and overhead lifts.
- Maintain professionalism and uphold patient confidentiality
- Ensured compliance with all infection-control rules and regulations
- Set up and maintained isolation carts and isolation signs on doors for patients
- Tagging (RTLS) real-time locating systems on patients
- Trained in safe lifting techniques, as well as operating various transport devices such as; wheel chairs, hospital beds and stretchers
- Completed online training modules relevant to job tasks, patient safety, and improving quality of care
- Collected blood specimens and in a timely fashion transport those specimens to the blood lab
- Responsible for checking over crash carts and helping with O2 exchange for the entire hospital
- Locate and deliver patient care equipment to departments
- Wiped down equipment with proper cleaning products after each patient transport to reduce instances of infection.
- Provided dispatch services - demonstrating a calm demeanor and clear communication
- Served as the emergency communications center for emergency situations like a code blue, utility failure, security response, internal disaster, or an external emergency
- Monitored internal security system for mother/baby floor
- Responsible for communicating with central staffing office (CSO) for nurse call ins
- Logged all out of system jobs
- Answering and logging all incoming and outgoing calls
- Maintained confidentiality of patient data and condition to safeguard health information.
- Responsible for continual monitoring of multiple emergency alarm systems and video surveillance equipment to ensure the safety of our patients, visitors, and staff.
Education
GED -
Fossil Ridge High School
Keller, TX10.2006
Skills
- Customer Service
- Customer Satisfaction
- Attention to Detail
- Teamwork and Collaboration
- Inventory and Stocking
- Medication Transportation
- Verbal and Written Communication
- Complex Problem-Solving
- Communication and Interpersonal Skills
- Documentation
- Time Management Skills
Certification
- Texas state board of pharmacy - Registered technician trainee
Timeline
PHARMACEUTICAL DELIVERY DRIVER
TEXAS HEALTHCARE PHARMACY, TEXAS HEALTH RESOURCES
05.2023 - Current
Patient Sitter
RELIEF PRN
08.2021 - 04.2022
Materials Management Technician
TEXAS HEALTH RESOURCES
08.2015 - Current
Patient Transporter/Dispatcher
TEXAS HEALTH RESOURCES
07.2013 - 08.2015
GED -
Fossil Ridge High School
- Texas state board of pharmacy - Registered technician trainee
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