Summary
Overview
Work History
Education
Skills
Affiliations
Accomplishments
Work Availability
Timeline
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Shalunda Coleman

Certified Medical Assistant
Fort Worth,TX

Summary

Personable Medical Assistant bringing several years of hands-on experience balancing problematic administrative and clinical duties to achieve patient satisfaction. Offering thorough understanding of medical registration process and procedures to streamline client processing. Compassionate and respectful collaborator recognized for delivering high-quality healthcare and excellent customer service.

Overview

21
21
years of professional experience

Work History

Certified Medical Assistant

Texas health Resources- Fort Worth Executive Health
Fort Worth
10.2021 - Current
  • Conducting lab drawings and obtaining patient vitals for accurate assessments.
  • Performed EKG and stress tests to evaluate cardiac function.
  • Charting patient information to maintain comprehensive medical records.
  • Scheduling office appointments to optimize patient flow and efficiency.
  • Cleaning and stocking examination rooms to ensure a safe environment.
  • Administering hearing, vision, and body composition tests for thorough evaluations.

Certified Medical Assistant

HCA Physicians Healthcare Group-LIVE BY LOSING
Fort Worth
01.2018 - 10.2021
  • Led clinical team in implementing patient care protocols to enhance service delivery.
  • Assisted with recruitment and performance management of nursing staff to optimize team efficiency.
  • Trained new employees on clinical procedures and safety standards, ensuring compliance.
  • Maintained accurate patient records by charting information in real-time.
  • Managed pre-clinic charts utilizing E Clinical Works for streamlined operations.
  • Facilitated referrals to specialists, including cardiologists and nutritionists, for comprehensive care.
  • Administered injections and supported in-office procedures such as suture removals.
  • Ensured cleanliness and proper stocking of exam rooms for a safe patient environment.

Front Office Medical Assistant

Baylor Health Texas Physicians Group-LIVE BY LOSING
Fort Worth
01.2014 - 01.2018
  • Assisted in patient intake and registration processes efficiently and accurately.
  • Scheduled patient appointments to optimize clinic workflow.
  • Managed patient check-in and check-out processes for efficient service delivery.
  • Collected and balanced payments using Epic system to ensure financial accuracy.
  • Coordinated scheduling for in-office surgeries to streamline operations.
  • Facilitated effective communication between healthcare providers and patients.

Student Intern

Community Urgent-Arlington, TX
Arlington
08.2014 - 02.2015
  • Verified patient information to ensure accuracy and completeness.
  • Prepared patients for examination by conducting preliminary physical tests.
  • Monitored blood pressure, weight, and temperature; documented patient history summary.
  • Accumulated 200 hours of clinical experience.

Front Office Medical Assistant

Baylor Family Medicine of Keller, TX
Keller
01.2012 - 01.2014
  • Conducted insurance verifications for office visits to confirm coverage eligibility.
  • Managed patient portal and e-request system using Epic for efficient patient engagement.
  • Scanned patient documents into Document Management system for accurate record-keeping.

Medical Assistant-Non certified

Colon and Rectal Surgery at Grapevine, TX
Grapevine
01.2005 - 01.2012
  • Assisted in surgical procedures including pilonidal cyst removal, hemorrhoidectomy, and hemorrhoid banding.
  • Provided pre-operative and post-operative care instructions to patients.
  • Sterilized surgical instruments to maintain hygienic standards.
  • Maintained cleanliness and organization of examination rooms.
  • Prepared daily charts for accurate patient documentation.
  • Collected and recorded patient medical histories accurately.

Education

Graduate/CMA Certification - Certified Medical Assistant

Fort Worth, TX
Fort Worth, TX
09-2015

Some College (No Degree) - Phlebotomy

Tarrant County College
Fort Worth, TX

High School Diploma -

O.D. Wyatt High School
Fort Worth, TX
05-1995

Skills

  • Injection administration
  • Patient preparation
  • Medical terminology
  • EKG and stress testing
  • Vision and hearing screening
  • Pulmonary function testing
  • EHR management
  • Patient assessment
  • Injection administration
  • Patient preparation
  • Medical terminology
  • EKG and stress testing
  • Vision and hearing screening
  • Pulmonary function testing
  • EHR management
  • Patient assessment

Affiliations

I love painting by numbers, swimming, traveling and spending time with family and friends.

Accomplishments

Top student and speaker for Altierus College for certified medical assitant program.

Work Availability

monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Work Type

Full Time

Work Location

Remote

Timeline

Certified Medical Assistant

Texas health Resources- Fort Worth Executive Health
10.2021 - Current

Certified Medical Assistant

HCA Physicians Healthcare Group-LIVE BY LOSING
01.2018 - 10.2021

Student Intern

Community Urgent-Arlington, TX
08.2014 - 02.2015

Front Office Medical Assistant

Baylor Health Texas Physicians Group-LIVE BY LOSING
01.2014 - 01.2018

Front Office Medical Assistant

Baylor Family Medicine of Keller, TX
01.2012 - 01.2014

Medical Assistant-Non certified

Colon and Rectal Surgery at Grapevine, TX
01.2005 - 01.2012

Graduate/CMA Certification - Certified Medical Assistant

Fort Worth, TX

Some College (No Degree) - Phlebotomy

Tarrant County College

High School Diploma -

O.D. Wyatt High School
Shalunda ColemanCertified Medical Assistant
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