Jessica Tringo
San Antonio,TX
Summary
Dynamic professional with a proven track record in customer service and staff training, honed at Schlotzsky's. Expert in leveraging attention to detail and time management to enhance team efficiency and customer satisfaction. Achieved significant improvements in service delivery by fostering team motivation and utilizing strong organizational skills.
Overview
11
11
years of professional experience
1
1
Certification
Work History
Courier
Doordash
03.2019 - Current
- Greeted recipients, delivered packages, and parcels and acquired proper signatures for all deliveries.
- Completed daily delivery assignments while adhering to strict time constraints, ensuring consistent service quality.
- Enhanced customer satisfaction through timely deliveries and professional communication with clients.
- Adhered to all traffic laws while operating company vehicles for safe transportation of goods.
- Utilized GPS navigation systems to navigate faster routes.
- Verified delivery details with clients upon arrival, confirming accuracy before completing transactions.
Assistant Manager
Schlotzsky's
02.2013 - 03.2019
- Supervised day-to-day operations to meet performance, quality and service expectations.
- Maintained a clean, safe, and organized store environment to enhance the customer experience.
- Developed strong working relationships with staff, fostering a positive work environment.
- Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
- Hired and trained both permanent and temporary staff members.
- Handled catering scheduling, ordered food and planned events.
- Managed high-quality food preparation and presentation, ensuring consistent client satisfaction.
- Promoted catering packages with most profitable outcomes without sacrificing client desires.
Team Member
Target
05.2013 - 10.2013
- Kept work areas clean, organized, and safe to promote efficiency and team safety.
- Contributed to team success by completing jobs quickly and accurately.
- Maintained productive, efficient approach to all tasks.
- Operated register to process payments and collect cash payment for order totals.
- Assisted with inventory counts and stocking of merchandise.
Education
High School Diploma -
Smithson Valley High School
New Braunfels, TX05.2012
Skills
- Customer Service
- Attention to Detail
- Time Management
- Team motivation
- Staff Training and Development
Certification
- Property & Casualty License
Timeline
Courier
Doordash
03.2019 - Current
Team Member
Target
05.2013 - 10.2013
Assistant Manager
Schlotzsky's
02.2013 - 03.2019
High School Diploma -
Smithson Valley High School