Summary
Overview
Work History
Education
Skills
Timeline
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Jessica Tucker

Bloomington,IN

Summary

Enthusiastic candidate with extensive experience in customer service and cash handling at banks or money lending institutes. Strong knowledge of offered banking services and products. Reliable and honest professional dedicated to meeting scorecard goals by processing high volumes of error-free transactions.

Overview

9
9
years of professional experience

Work History

Associate Banker

Chase Bank
05.2023 - Current
  • Balanced teller drawers and ATM cash.
  • Opened, closed, and updated accounts for customers.
  • Completed highly accurate, high-volume money counts via both manual and machine-driven approaches.
  • Adhered to established security procedures and reported potential fraud or safety violations to management for immediate recourse.
  • Developed and maintained strong customer relationships, providing exceptional service and advice.
  • Investigated customer inquiries and resolved discrepancies in helpful and timely manner.

Property Manager

Renaissance Rentals
11.2015 - 02.2023
  • Managed 8 residential communities
  • Served on the board of the Monroe County Apartment Association
  • Coordinated with legal counsel to resolve tenant disputes.
  • Handled tenant complaints promptly and appropriately, calling in repairmen, and other support services.
  • Completed final move-out walk-throughs with tenants to identify required repairs.
  • Followed up on delinquent tenants and coordinated collection procedures.
  • Maintained original leases and renewal documents in digital and hardcopy format for property management office.

Leasing Manager

Choice Realty And Management
09.2014 - 11.2015
  • Managed daily and weekly marketing and leasing plans.
  • Trained leasing professionals on regulatory requirements, company policies, and office procedures.
  • Conducted property showings to highlight features, answer questions, and redirect concerns to close contracts.
  • Collected, completed, and processed lease applications.

Education

High School Diploma -

Bloomington High School North
Bloomington, IN
05.2012

Skills

  • Teller Support
  • Prospect Calling
  • CRM Systems
  • Cross-Selling and Partner Referrals
  • Customer Service
  • Legal Standards
  • Operations Understanding
  • Staff Management

Timeline

Associate Banker

Chase Bank
05.2023 - Current

Property Manager

Renaissance Rentals
11.2015 - 02.2023

Leasing Manager

Choice Realty And Management
09.2014 - 11.2015

High School Diploma -

Bloomington High School North

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Jessica Tucker