Summary
Overview
Work History
Education
Skills
Affiliations
Accomplishments
Languages
Timeline
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Zulma Bohorquez

Highland,California

Summary

Motivated student eager to apply classroom knowledge to real-world experiences, with a strong willingness to learn and contribute. Effective communicator with a collaborative mindset, ready to bring fresh perspectives and a strong work ethic to any team.

Overview

4
4
years of professional experience

Work History

Associate

In-N-Out Burger
08.2021 - Current
  • Trained new associates on store operations, policies, and procedures.
  • Done food prep such as slicing tomatoes, peeling, slicing and chopping onions, and prepping lettuce.
  • Taken orders on terminals, while making sure to maintain the best customer service, with a positive attitude.
  • Worked in the drive-thru, taking orders from each vehicle handing out food, and taking customers' payments, while making sure they had a great experience.
  • Handled food following proper guidelines, cooking quality burgers and fries, and helping overall with the presentation of food, ensuring the customers were satisfied with their order.
  • Cleaned work area and ensured that all safety protocols were followed at all times.
  • Assisted with customer requests and answered questions to improve satisfaction.
  • Worked effectively in team environments to make the workplace more productive.
  • Worked successfully with a diverse group of coworkers to accomplish goals and address issues related to our products and services.
  • Completed day-to-day duties accurately and efficiently.
  • Demonstrated strong problem-solving skills, resolving issues efficiently and effectively.
  • Provided excellent customer service to guests.

Courtesy Clerk

Stater Brothers Markets
08.2020 - 07.2021
  • Bagged groceries for customers quickly and accurately.
  • Assisted customers with loading their purchases into their vehicles.
  • Organized carts in the bay after returning from the parking lot.
  • Collected shopping carts and baskets from inside and outside the store.
  • Swept the floors of the whole grocery store and took out trash throughout the whole store as well.
  • Engaged customers in friendly conversation, carefully handled bagged items, offered additional services, and thanked customers for the business.
  • Maintained neat grounds with regular checks for cleaning needs.
  • Recognized by management for providing exceptional customer service.
  • Assisted with customer requests and answered questions to improve satisfaction.
  • Completed day-to-day duties accurately and efficiently.
  • Approached customers and engaged in conversation through the use of effective interpersonal and people skills.

Education

Bachelor of Arts - Liberal Studies

Cal State San Bernardino
San Bernardino, CA
05-2025

Associate of Science -

Crafton Hills College
Yucaipa, CA
06-2023

High School Diploma -

Citrus Valley
06-2021

Skills

  • Bilingual ; Fluent in Spanish
  • Very patient, and effective listener
  • Positive Role Model and Mentor
  • Creative and organized
  • Problem solver
  • Leadership

Affiliations

  • Love spending time with my boyfriend, family, and friends.
  • Go to church with my dad on Sunday mornings.
  • Love to work out, especially going on runs.
  • Love to travel to different places.

Accomplishments

  • Captain of the soccer team in high school
  • Academic wards throughout all my years of school

Languages

Spanish
Native or Bilingual

Timeline

Associate

In-N-Out Burger
08.2021 - Current

Courtesy Clerk

Stater Brothers Markets
08.2020 - 07.2021

High School Diploma -

Citrus Valley

Bachelor of Arts - Liberal Studies

Cal State San Bernardino

Associate of Science -

Crafton Hills College

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Zulma Bohorquez