JESSICA USECHE
AUSTIN,TEXAS
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
1
1
year of professional experience
Work History
Hotel Housekeeper
Ambridge Hospitality
06.2024 - Current
- Followed daily cleaning schedule to prepare for arrival of guests and meet deadlines.
- Cleaned bedrooms, bathrooms and living spaces to comply with sanitation and hygiene standards.
- Vacuumed and mopped floors in guest rooms and common areas to maintain clean and tidy environment.
- Contributed to the hotel''s reputation for cleanliness and comfort by providing exceptional service to all guests.
Customer Service
Industrias Jaboom CA
04.2023 - 04.2024
- Increased repeat business with exceptional customer service and friendly interactions.
- Ensured excellent customer service by resolving escalated issues promptly and professionally.
- Improved customer service ratings through
- Strengthened client relationships by providing exceptional customer service and support.
Restaurant Waitress
Restaurant El Colonial
01.2023 - 03.2023
- Developed rapport with regular customers, enhancing their overall dining experience through personalized attention.
- Balanced multiple responsibilities simultaneously, managing order-taking, drink refills, and general guest inquiries effectively.
- Participated in dining room sidework such as refilling condiment bottles, preparing menus and arranging silverware packages.
- Completed credit payments via card processing systems.
Education
Lcda. - Contabilidad
UBA
Venezuela09.2000
High School Diploma -
UEC Jaimes Ochoa
Venezuela09.1996
Skills
- Bed making proficiency
- Cleaning techniques
- Bathroom cleaning proficiency
- Room turnover
- Guest Re
- Assignment management
- Laundry expertise
- Time Management
- Customer Service
- Excellent Communication
- Organizational Skills
- Reliability
- Multitasking Abilities
Microsoft Office
Work
Excel
Power Point
Publisher
Languages
English
Elementary
Spanish
Native or Bilingual
Timeline
Hotel Housekeeper
Ambridge Hospitality
06.2024 - Current
Customer Service
Industrias Jaboom CA
04.2023 - 04.2024
Restaurant Waitress
Restaurant El Colonial
01.2023 - 03.2023
Lcda. - Contabilidad
UBA
High School Diploma -
UEC Jaimes Ochoa