Jessica Valdez
Las Vegas,NV
Summary
Dynamic Freight Broker with a proven track record at Ladies N Pink, excelling in customer engagement and transportation regulations. Cultivated strong relationships with carriers, ensuring repeat business through exceptional service. Proficient in data entry and order fulfillment tracking, I effectively negotiated rates and monitored market trends to optimize profitability.
Overview
15
15
years of professional experience
Work History
Freight Broker
Ladies N Pink
Las Vegas, NV
02.2023 - Current
- Secured repeat business through consistently meeting or exceeding client expectations regarding both pricing and delivery times.
- Monitored market and negotiated rates based on trends.
- Developed strong relationships with carriers and shippers, fostering trust and loyalty.
Team Member
Jack in the Box
Las Vegas, NV
08.2021 - 09.2024
- Kept work areas clean, organized, and safe to promote efficiency and team safety.
- Learned all required tasks quickly to maximize performance.
- Contributed to team success by completing jobs quickly and accurately.
Pizza Cook
Grimaldi's Pizzeria
Las Vegas, NV
05.2019 - 01.2024
- I contributed to the preparation and execution of numerous full-venue buyouts and private events, maintaining high standards of food quality and service under high-volume conditions.
- Prepared pizza ingredients, including dough, sauces, and toppings as well as stretch
- Prepare and cook other menu items, such as salads and desserts.
- Monitored and maintained clean working areas and cooking surfaces.
- Collaborated with team members to ensure a clean and organized workspace, promoting a positive work environment.
- Operated pizza oven and other kitchen equipment safely to protect team members from harm and equipment from damage.
- Prepared fresh dough and other pre-made items, following store recipes to mix ingredients, allowing for sufficient rising or cooking and placing in cooler for storage until needed.
- Assisted coworkers during busy periods by multitasking between various stations when necessary, reinforcing teamwork within the establishment.
- Demonstrated adaptability by quickly learning new recipes and techniques as menu items evolved.
- Unloaded delivery truck to place food items and ingredients in designated space.
- Trained new staff members on proper pizza preparation techniques and kitchen procedures, ensuring consistent quality across the team.
- Participated in routine equipment maintenance checks and deep cleaning tasks to uphold optimal functionality within the kitchen.
- Provided excellent customer service by taking orders, answering questions and responding to customer complaints.
- Restocked inventory and ingredient items to maintain optimal kitchen efficiency.
- Wrapped up and stored unused food in appropriate containers and placed in refrigerator to avoid spoilage.
- Received and stored food supplies, raw materials and other ingredients.
Caregiver
In Home Supportive Services
El Monte California
03.2015 - 11.2017
- Assisted clients with activities of daily living, promoting independence and quality of life.
- Assisted with dressing guidance, grooming, meal preparation, and medication reminders.
- Assisted patients with daily living activities, ensuring their safety and wellbeing.
- Performed light housekeeping duties to maintain cleanliness standards while respecting the patient''s personal space.
- Cleaned house, ran errands, managed laundry, and completed weekly grocery shopping.
Lead Person/CNC Machine Operator
Decorative Specialties
Irwindale California
08.2010 - 06.2016
- Increased team productivity by effectively delegating tasks and setting clear expectations.
- Managed multiple projects simultaneously, ensuring timely completion and adherence
- Evaluated team performance regularly, providing constructive feedback for continuous improvement.
- Monitored machines during operation to make adjustments when necessary and produce quality parts.
- Trained and coached new team members on proper machine set-up procedures.
Education
High School Diploma -
Garfield High School
Alhambra, CA06-2008
Skills
- Customer engagement
- Transportation regulations
- Data entry
- Order fulfillment tracking
Languages
English
Spanish
Timeline
Freight Broker
Ladies N Pink
02.2023 - Current
Team Member
Jack in the Box
08.2021 - 09.2024
Pizza Cook
Grimaldi's Pizzeria
05.2019 - 01.2024
Caregiver
In Home Supportive Services
03.2015 - 11.2017
Lead Person/CNC Machine Operator
Decorative Specialties
08.2010 - 06.2016
High School Diploma -
Garfield High School