Summary
Overview
Work History
Education
Skills
Timeline
RegisteredNurse

Jessica Valenzuela

BPO Medical Billing Manager
Jacksonville,FL

Summary

Talented BPO Manager offering 28 years of experience and top-notch abilities in organizing workflows, solving complex problems and making accurate decisions based on sound judgment and analytical strengths. Experienced with leading teams in posting, billing and contractual projects.

Overview

28
28

Years of professional experience in medical billing

Work History

BPO Posting Manager

Ventra Health
Jacksonville, FL
03.2010 - Current
  • Tracked internal and external project assignments
  • Managed work flow, meeting client deadline expectations daily
  • Resolved scanned image and auto posting complex problems by diagnosing and identifying issues and determining proper resolutions.
  • Managed EOM work flow and deadlines
  • Researched missing EFT checks
  • Provided training in ongoing group meetings
  • Quality assurance follow up

Education

Associate of Science -

Florida State College At Jacksonville
Jacksonville, FL

Skills

    Documentation Management

Quality assurance

Problem-Solving

Multitasking Abilities

Good Telephone Etiquette

Customer Service

Leadership

Teamwork and Collaboration

Planning and Coordination

Computer Skills

Dependable and Responsible

Timeline

BPO Posting Manager

Ventra Health
03.2010 - Current

Associate of Science -

Florida State College At Jacksonville
Jessica ValenzuelaBPO Medical Billing Manager