JESSICA VARGHESE

• Managed all personnel matters within the district including recruitment, hiring, performance reviews, disciplinary actions.
• Developed and implemented district-wide sales strategies to increase revenue and market share.
• Planned budgets based on forecasted sales figures and monitored expenses throughout the year.
• Ensured that all stores met their monthly targets by providing guidance and support as needed.
• Maintained accurate records of employee attendance and payroll information for all stores within the district.
• Analyzed financial data for each store in the district to identify areas of improvement or growth potentials.
• Monitored local market conditions to determine competitive trends and adjust strategies accordingly.
• Collaborated with other departments such as marketing, human resources, finance, to achieve goals set by upper management.
• Conducted regular store visits to ensure compliance with company policies, standards, and regulations.
• Used change methodologies to increase sales and led projects for increased productivity.
• Coordinated Daily Field Reports (DFRs) and distributed to clients.

Won the 'OM of the Year' company-wide.

• Created detailed reports on the performance of individual departments within operations.
• Collaborated with management team on long-term strategic planning initiatives for the organization.
• Recruited, hired and trained crew members on application of projects, customer relations, and customer service.
• Addressed customer concerns with suitable solutions.
• Produced SOPs to document workplace procedures and optimize productivity through standardization.
• Improved morale and management communication by creating employee recognition and rewards practices.
• Measured and reviewed performance via KPIs and metrics.
• Guided employees on understanding and meeting changing customer needs and expectations.

• Implemented individualized treatment programs for each patient based on their needs
• Demonstrated proper positioning techniques for use with various adaptive equipment
• Developed activity plans and goals to help patients reach their highest level of functioning
• Participated in interdisciplinary team meetings to discuss patient care plans.
• Educated families about available community resources
• Coordinated referrals for additional services when necessary
• Supported clients in achieving their short-term and long-term goals set forth by the Occupational Therapist

• Ensured the gym had all necessary equipment to maintain safety and efficiency standards
• Drafted and implemented fitness programs tailored to individual client's goals
• Developed marketing campaigns to increase membership base and revenue streams
• Kept accurate records of member attendance, sales figures, and inventory levels
• Provided feedback on employee performance reviews, coaching when needed
• Oversaw hiring process for new employees including conducting interviews
• Trained new staff members on proper use of exercise equipment and safety protocols
• Educated clients on proper nutrition habits that support their fitness goals
• Answered questions regarding fitness equipment to gym patrons and offered information on wellness strategies.