Jessica Varner-Flores
Remus,MI
Summary
Dependable legal and client-service professional with experience supporting civil and criminal matters. Known for situational awareness, stress management, and accurate report documentation. Ready to bring calm, ethical, and responsive support to a high-demand role.
Overview
17
17
years of professional experience
Work History
Shopper
Instacart
Remus, MI
03.2026 - Current
- Selected fresh produce, meat, and groceries for customer carts.
- Shopped Instacart orders using app instructions and store aisles.
- Communicated substitutions through Instacart messaging and customer notes.
- Bagged groceries carefully for safe transport and delivery.
- Loaded completed orders for customer pickup or delivery.
- Satisfied customers with quick, accurate service under tight deadlines.
Dasher
DoorDash
Remus, Michigan
03.2026 - Current
- Delivered food orders to customers promptly, ensuring adherence to Dasher app guidelines.
- Delivered meals to customers using DoorDash navigation and local street knowledge.
- Accepted delivery requests in DoorDash app and optimized routes for timely deliveries.
- Updated customers on arrival times, drop-off locations, and order status for enhanced service.
- Collected food orders from restaurants and checked package details before departure.
Paralegal
The Law Office of D. Todd Diederich
Harrison, MI
03.2025 - 01.2026
- Prepared pleadings, motions, and correspondence for civil and criminal litigation matters
- Drafted discovery requests, responses, and supporting legal documents
- Reviewed legal documents for accuracy, completeness, and filing readiness
- Managed client intake, case files, and confidential records for law office matters
- Communicated with clients, courts, and opposing counsel regarding case status
- Scheduled hearings, meetings, and deadlines for attorney calendars
- Organized exhibits, evidence, and trial materials for courtroom preparation
- Assisted attorney with research, filings, and day-to-day office operations
- Provided administrative support such as answering phones or scheduling appointments.
Paralegal
Office of Michael Hyde PLLC
Mount Pleasant, MI
04.2022 - 03.2025
- Drafted discovery requests, responses, and supporting legal documents
- Prepared pleadings, motions, and correspondence for civil litigation matters
- Coordinated client intake, maintained case files, and safeguarded confidential records for law office matters
- Communicated with clients, courts, and opposing counsel regarding case status
- Ensured legal documents met accuracy, completeness, and filing standards
- Organized exhibits, evidence, and trial materials for courtroom preparation
- Scheduled hearings, meetings, and deadlines for attorney calendars
- Assisted attorney with research, filings, and day-to-day office operations
- Delivered administrative support by managing phone communications and scheduling appointments.
Paralegal
Stein & Higgs PLLC
Mount Pleasant, MI
08.2016 - 04.2022
- Drafted discovery requests, responses, and supporting legal documents
- Prepared pleadings, motions, and correspondence for civil and criminal litigation matters
- Reviewed legal documents for accuracy, completeness, and filing readiness
- Coordinated client intake, case files, and confidential records to streamline law office operations
- Facilitated communication with clients, courts, and opposing counsel to ensure timely case updates
- Scheduled hearings, meetings, and deadlines for attorney calendars
- Organized exhibits, evidence, and trial materials for courtroom preparation
- Assisted attorney with research, filings, and day-to-day office operations
- Delivered administrative support by managing phone inquiries and scheduling appointments to enhance office efficiency.
Enrollment Advisor
University of Phoenix
Southfield and Detroit, MI
07.2009 - 08.2012
- Advised prospective University of Phoenix students on program and admissions options.
- Guided applicants through enrollment steps, applications, and required documentation.
- Explained financial aid options, FAFSA steps, and tuition questions.
- Reviewed student records for transfer credit and eligibility details.
- Responded to inquiries by phone, email, and text with clear guidance.
- Documented student interactions in CRM and admissions systems.
- Organized campus tours for prospective students and their families in order to showcase available resources at our university.
Education
J.D. - Law
Thomas M. Cooley Law School
Lansing, MI01-2016
Master of Science - Administration of Justice And Security
University of Phoenix
Southfield, MI04-2011
Bachelor of Arts - Psychology
Arizona State University
Tempe, AZ05-2008
Associate of Arts - General/Transfer Studies
Mesa Community College
Mesa, AZ05-2006
High School Diploma -
Milford High School
Highland, MI05-2003
Skills
- Customer Service
- Effective communication
- Situational Awareness & Observation
- Conflict De-escalation
- Stress Management & Composure
- Emergency Response Readiness
- Incident & Report Documentation
- Impartiality & Ethics
Timeline
Shopper
Instacart
03.2026 - Current
Dasher
DoorDash
03.2026 - Current
Paralegal
The Law Office of D. Todd Diederich
03.2025 - 01.2026
Paralegal
Office of Michael Hyde PLLC
04.2022 - 03.2025
Paralegal
Stein & Higgs PLLC
08.2016 - 04.2022
Enrollment Advisor
University of Phoenix
07.2009 - 08.2012
J.D. - Law
Thomas M. Cooley Law School
Master of Science - Administration of Justice And Security
University of Phoenix
Bachelor of Arts - Psychology
Arizona State University
Associate of Arts - General/Transfer Studies
Mesa Community College
High School Diploma -
Milford High School