Jessica Vasquez Arreola
Los Angeles,CA
Overview
3
3
years of professional experience
Work History
Customer Service Associate (CSA) - Appliances
Lowes Home Improvment
05.2023 - Current
- Experience promoting product related services and plans such as installation, delivery, credit financing, or extended protection plan
- Experience using systems as IMS and ISST to close out any special orders or create quotes for customers
- Generate setting up any in home services/measurements for both department and outside of department (e.g. HVAC Install, Built-In Appliances)
- Collaborated with team members to achieve monthly targets and optimize workflow efficiency.
- Identified upselling and cross-selling opportunities, contributing to increased sales.
Sales Associate
Shoe Palace
01.2023 - 04.2023
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Prepared merchandise for sales floor by pricing or tagging.
- Helped customers locate products and checked store system for merchandise at other sites.
- Solved customer challenges by offering relevant products and services.
- Accurately processed POS transactions, returning coin, currency, payment cards, and receipts to customers.
Sales Associate
Finish Line, Inc
10.2021 - 11.2022
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Built relationships with customers to encourage repeat business.
- Managed returns, exchanges and refunds in accordance with store policy.
Education
Bachelor of Arts - Health Communication
California State University, Los Angeles
Los Angeles, CA12-2025
Associate of Arts - Communication Studies
Los Angeles City College
Los Angeles, CA06-2023
Skills
- Leadership qualities
- Time management
- Flexible schedule
- Deadline adherence
- Fluent bilingual communication
Timeline
Customer Service Associate (CSA) - Appliances
Lowes Home Improvment
05.2023 - Current
Sales Associate
Shoe Palace
01.2023 - 04.2023
Sales Associate
Finish Line, Inc
10.2021 - 11.2022
Bachelor of Arts - Health Communication
California State University, Los Angeles
Associate of Arts - Communication Studies
Los Angeles City College
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