Shift Manager
Wendys Restaurant
- Trained new employees on company policies, procedures, and job responsibilities, ensuring seamless integration into the team.
- Trained and mentored new employees to maximize team performance.
- Improved overall team performance by effectively delegating tasks and providing clear instructions.
- Handled emergency situations with a calm demeanor, ensuring the safety of both customers and employees during critical incidents.
- Handled escalated customer issues effectively, demonstrating strong problem-solving skills while upholding company values and standards.