Jessica Waide
Erie,PA
Summary
Highly motivated and organized Administrative Assistant seeking a position where I can utilize many years of experience and superb attention to detail
Overview
24
24
years of professional experience
Work History
Administrative Assistant/Insurance Specialist
Plaza Dental Associates
06.2010 - Current
- Greet patients at check in and verify demographic information
- Check out patients and collect payment for services
- Schedule appointments
- Answer multi line phone system
- Verify insurance plans including state funded medicaid plans
- Load insurance benefits into computer system
- File insurance claims and predeterminations to both private and medicaid insurance companies
- Close out predeterminations and send correspondence to patients regarding patient out of pocket estimates
- Speak with insurance companies to resolve insurance denials and resubmissions
- Maintain insurance credentialing for 8 doctors
- Negotiate reimbursement increases with insurance companies
- Post insurance payments
- Proficient in QDW computer software
Administrative Assistant
Pediatric Dentistry Of Erie
01.2003 - 06.2010
- Check in patients and verify demographics
- Check out patients and collect any patient balance
- Schedule appointments using Softdent computer system
- Answer multi line phone system
- Process insurance claims
- Post insurance payments
- Maintain monthly billing report to review with doctor
- Assist at surgery center for dental surgery procedures
Swing Manager
McDonald's Corporation
06.1999 - 12.2002
- Oversaw shifts of 8-10 workers
- Maintain cash registers throughout shift
- Responsible for nightly deposit
- Food preparation and customer service
Education
High School Diploma -
McDowell High School
Erie, PA06.2001
Skills
- Well organized
- Exceptional attention to detail
- 75 WPM
- Proficient in word
- Some experience with Excel
Timeline
Administrative Assistant/Insurance Specialist
Plaza Dental Associates
06.2010 - Current
Administrative Assistant
Pediatric Dentistry Of Erie
01.2003 - 06.2010
Swing Manager
McDonald's Corporation
06.1999 - 12.2002
High School Diploma -
McDowell High School