Jessica Waldner
Colorado Springs,CO
Summary
Compassionate and service-driven professional with a robust background as a Spiritual Director and Small Business Owner, dedicated to fostering emotional and spiritual growth in individuals. Expertise in leading teams and cultivating peaceful, organized environments through high-quality residential and commercial cleaning services. Renowned for exceptional deep listening skills, relational support, and operational excellence, consistently delivering outstanding client experiences that resonate with empathy and understanding. Committed to creating transformative spaces that empower clients on their personal journeys.
Overview
4
4
years of professional experience
Work History
Fulfillment Center Associate
Amazon
10.2023 - Current
- Receive, prepare, and process customer orders with accuracy and attention to detail.
- Follow safety, quality, and productivity standards in a fast-paced warehouse environment.
- Operate scanning systems and troubleshoot issues to maintain workflow efficiency.
- Utilize PIT equipment such as forklifts and pallet drivers when certified.
Spiritual Director
Christian Warriors Retreat
12.2021 - Current
- Provide emotional and spiritual care to women attending retreats, ensuring a supportive, compassionate environment.
- Guide participants through reflection, healing, and personal growth using active listening and gentle leadership.
- Oversee retreat logistics, scheduling, and resource coordination to maintain program flow.
- Lead and mentor assistant spiritual directors, fostering a collaborative and uplifting team culture.
- Implement improvements to enhance attendee experience and strengthen retreat effectiveness.
Perishable Representative
H-E-B
01.2023 - 09.2023
- Provided exceptional customer service, assisting with product selection, inquiries, and orders.
- Maintained food safety, sanitation, and product presentation standards.
- Supported inventory management using Telxon and related systems.
- Collaborated with teams across Market and Produce departments to support departmental efficiency.
Owner & Operator
Wisemen Cleaning Services
San Antonio, TX
03.2022 - 01.2023
- Built and operated a residential and commercial cleaning business, managing scheduling, policies, budgeting, and customer relations.
- Delivered high-quality cleaning services using efficient methods to meet deadlines and exceed client expectations.
- Managed supply purchasing, inventory, and job preparation to ensure smooth operations.
- Created bids, estimates, and service proposals; developed strong, ongoing relationships with customers and subcontractors.
- Promoted services using social media, flyers, and local outreach to grow clientele.
- Responded to urgent cleaning needs with sensitivity and professionalism, ensuring consistent customer satisfaction.
Education
German Studies: Bavarian and High German
Birch Creek Colony School
Valier, MontanaSkills
- Spiritual Direction & Coaching
- Compassionate Listening & Emotional Support
- Retreat Leadership & Administration
- Small Business Management
- Customer Service Excellence
- Time Management & Organization
- Team Collaboration & Mentorship
- Process Improvement
- Social Media Promotion
- Cleaning Systems & Quality Control
Timeline
Fulfillment Center Associate
Amazon
10.2023 - Current
Perishable Representative
H-E-B
01.2023 - 09.2023
Owner & Operator
Wisemen Cleaning Services
03.2022 - 01.2023
Spiritual Director
Christian Warriors Retreat
12.2021 - Current
German Studies: Bavarian and High German
Birch Creek Colony School