Summary
Overview
Work History
Education
Skills
Timeline
Bartender

Jessica Ward

Newport News,VA

Summary

Dedicated Customer Service professional with knowledge of service delivery and proven multitasking abilities. Committed to maintaining professional relationships to increase profitability and drive business results. Focused customer relations professional skilled in lead generation, customer relationship development and sales. Accomplished in providing unsurpassed support to demanding customers. Offering experience in related roles, as well as passion for improving service delivery, enhancing knowledge and exceeding expectations.

Overview

16
16
years of professional experience

Work History

Bartender

Uno's Pizzeria & Grill
Yorktown, VA
09.2021 - Current
  • Kept bar presentable and well-stocked to meet customer needs.
  • Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers and taking inventory.
  • Organized bar inventory and storage procedures to keep stock within optimal levels and meet expected customer demands.
  • Followed alcohol awareness procedures for preventing excessive guest intoxication.

Bartender

B.P.O. Elks Lodge 315
Newport News, VA
11.2017 - Current
  • Kept bar presentable and well-stocked to meet customer needs.
  • Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers and taking inventory.
  • Organized bar inventory and storage procedures to keep stock within optimal levels and meet expected customer demands.
  • Followed alcohol awareness procedures for preventing excessive guest intoxication.

Designer

Morris Tile Distributors
Newport News, VA
03.2018 - 07.2021
  • Collaborated with vendors to align style consistency with other marketing materials.
  • Gathered and bought materials needed to successfully complete projects.
  • Quickly learned new skills and applied them to daily tasks, improving efficiency and productivity.
  • Carried out day-day-day duties accurately and efficiently.

Food Service Manager

SUBWAY®Restaurants
Newport News, VA
03.2014 - 03.2021
  • Maintained compliance with company policies and procedures for food safety, sanitation and quality.
  • Maintained effective supply levels by monitoring and reordering food stock and dry goods.
  • Oversaw training of more than 10 team members.
  • Set and enforced performance and service standards to keep consistent, high-quality environment devoted to customer satisfaction.

Education

Medical Assistant -

Everest College - Newport News
Newport News, VA
06.2016

GED -

Rappanock Community Collage
Warsaw, VA
06.2012

Skills

  • Alcohol Ordering
  • Patron Rapport
  • Ability to Lift 30 Pounds
  • Ordering Bar Supplies

Timeline

Bartender

Uno's Pizzeria & Grill
09.2021 - Current

Designer

Morris Tile Distributors
03.2018 - 07.2021

Bartender

B.P.O. Elks Lodge 315
11.2017 - Current

Food Service Manager

SUBWAY®Restaurants
03.2014 - 03.2021

Medical Assistant -

Everest College - Newport News

GED -

Rappanock Community Collage

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Jessica Ward