Jessica Warner
West Haven
Summary
Detail-oriented professional with expertise in administrative functions and customer service. Experienced Human Resources Business Partner specializing in talent management and employee engagement strategies. Strong communication and leadership skills drive organizational effectiveness and cultivate a positive workplace culture.
Overview
18
18
years of professional experience
1
1
Certification
Work History
HUMAN RESOURCES BUSINESS PARTNER
HOLY CROSS HOSPITAL- DAVIS/ COMMONSPIRIT
02.2025 - Current
- Align business objectives with employees and management in designated departments, facilities, markets, and regions as a strategic HR Business Partner (HRBP).
- Partner with clients to understand and assess business direction, creating business plans to support HR-related goals and meet departmental needs.
- Consulted on HR-related issues, including employee and labor relations, performance management, training, policy application, organizational development, workforce planning, ADA interactive process, and compensation, driving informed decision-making.
- Conduct assessments to anticipate HR-related needs, develop recommendations, and create plans with goals and priorities.
- Proactively communicate HR needs to HR department, colleagues within Centers of Expertise (CoE), and management to develop integrated solutions.
- Act as a change agent and champion for new HR initiatives and programs.
- Promoted positive employee relations by addressing job-related complaints and concerns, ensuring equitable resolutions to foster a supportive workplace.
- Provide direction and support regarding policies, and proper documentation for performance improvement and termination processes.
- Advised and developed individual leaders and team members to enhance effectiveness in engagement, performance management, and employee relations.
- Integrate culture standards to support desired work culture, applying results from culture diagnostic tools to address development needs.
- Support the implementation of programs/initiatives to increase awareness and understanding among employees and leaders.
- Serve as a trusted advisor, maintaining confidentiality and ensuring decisions align with the organization's mission, vision, and values.
- Provide coaching and development to leaders and team members, delivering direct and honest feedback to improve performance.
- Apply knowledge of employment and labor laws, keeping current with state and federal laws and regulations, consulting legal counsel when necessary.
- Prepare presentations and provide updates on the status and progress of HR business plans to leadership.
- Utilized business acumen and analytics to assess financial and operational needs.
HUMAN RESOURCES COORDINATOR
OGDEN REGIONAL MEDICAL CENTER / HCA HEALTHCARE
05.2024 - 02.2025
- Facilitated new hire appointments to enhance onboarding experience.
- Schedule pre-employment drug screens, onboarding, and employee health appointments for new candidates.
- Track pre-employment drug screen and background results.
- Gather I-9 supporting documentation and submit to E-Verify.
- Dispatched benefit change emails to inform employees of updates in their benefits.
- Scan and audit various employee forms.
- Submit HR Answers tickets to update employee files.
- Assisted with benefits enrollment to ensure employees understood options.
- Coordinate local orientation programs and help with content delivery.
- Assisted employees in navigating the Leave of Absence process to ensure compliance.
- Assist employees with the self-service portal or contacting the HR service center.
- Employee engagement, service awards and community events.
- Promoted positive organizational culture through employee engagement initiatives.
- Assist with the delivery of employee relations services in a fair, responsive, and effective manner in order to avoid costly litigation.
- Collaborated with HR Business Partner and VP on project initiatives.
HUMAN RESOURCES SPECIALIST
ACADEMICA WEST
09.2023 - 06.2024
- Addressed and corrected compensation discrepancies for new hires and current staff.
- Facilitated employment offer processes for charter schools in collaboration with administrators.
- Ensured execution of employment agreements for schools, supporting compliance and organizational needs.
- Assist in the creation of employment agreements as needed.
- Assist in the completion and collection of new hire paperwork.
- Assist with I-9 compliance.
- Track employees start dates in order to process I-9's within the required time.
- Review, audit, and submit I-9 Forms and documentation for schools to Helpside for processing through E-Verify.
- Conducted thorough background checks on potential employees to ensure compliance with organizational standards.
- Evaluate, track, report on, advise, and assist schools in connection with school personnel credentialing and licensing.
- Track paraprofessionals and provide monthly notifications to schools.
- Coordinated annual benefit open enrollment meetings between schools and Helpside, enhancing employee understanding of options.
- Advertise positions as requested on various sites.
- Screen and forward resumes to administrators according to agreed-upon criteria as requested.
- Collaborated with school personnel to gather insights and provide support on HR matters.
- Delivered timely monthly notifications to schools regarding employee updates and compliance requirements.
- Assist HR Team with scanning and data entry into the HRMS.
- Assist with the development of Process Improvement efforts and HR PI Plans.
- Promote a positive and effective organizational culture.
- Assist with the delivery of employee relations services in a fair, responsive, and effective manner in order to avoid costly litigation.
- Other duties as assigned.
- Other duties as assigned.
HUMAN RESOURCES GENERALIST
HOLY CROSS HOSPITAL-DAVIS
02.2020 - 09.2023
- Schedule and conduct new hire onboarding appointments.
- Schedule and conduct new hire orientation presentation.
- Compose and distribute Offer Letters, Job Descriptions, and Bonus Agreements.
- Initiate and manage pre-employment drug screen and background checks.
- Create training documentation for new hires.
- New hire and annual benefit administration and troubleshooting.
- Gather, enter, and audit employee information in the HRIS system.
- Coordinated with department directors to develop training and orientation schedules, enhancing new hire integration.
- Primary source verification for required licenses and certifications.
- Managed phone and email communications, ensuring timely responses to employee inquiries and concerns.
- Function as an employee liaison between the employee and corporate executives.
- Protect confidential employee and volunteer information.
- Compile and distribute bi-weekly and monthly HR reports.
- Assist with security clearance via badge access.
- Assist with employee awards and events.
- Assist with development of Process Improvement efforts and HR PI Plans.
- Promote a positive and effective organizational culture.
- Assist with the delivery of employee relations services in a fair, responsive, and effective manner in order to avoid costly litigation.
- Gather I-9 supporting documentation and submit to E-Verify.
ADMINISTRATIVE ASSISTANT
POLY EXCEL, LLC
02.2008 - 06.2011
- Managed customer service calls, resolving inquiries to enhance customer satisfaction.
- Assisted human resources with employee-related tasks, supporting efficient HR operations.
- Provided guidance to employees on general employment matters.
- Coordinated daily production schedule to ensure timely completion of tasks.
- Maintained accurate records of work orders for tracking.
- Completed and filed product files.
- Procured necessary supplies to maintain operations.
- Conducted quality control checks on product testing procedures.
- Released product to customers via nationwide warehouses.
Education
Bachelor of Science - Business Administration with an emphasis on Human Resources
WEBER STATE UNIVERSITY
Ogden, UT04.2016
Associate of Science - General Studies
WEBER STATE UNIVERSITY
Ogden, UT12.2010
Skills
- HRIS systems expertise
- Employee relations
- Performance management
- Employee engagement improvement
- Onboarding development
- Stakeholder management
- Diversity initiatives
- Data analysis skills
- Microsoft Office proficiency
- Attention to detail
- Organizational skills
- Conflict resolution techniques
- Coaching and mentoring
- Effective communication skills
- Strategic presentations
Certification
PHR (Professional of Human Resources) October 2027
Timeline
HUMAN RESOURCES BUSINESS PARTNER
HOLY CROSS HOSPITAL- DAVIS/ COMMONSPIRIT
02.2025 - Current
HUMAN RESOURCES COORDINATOR
OGDEN REGIONAL MEDICAL CENTER / HCA HEALTHCARE
05.2024 - 02.2025
HUMAN RESOURCES SPECIALIST
ACADEMICA WEST
09.2023 - 06.2024
HUMAN RESOURCES GENERALIST
HOLY CROSS HOSPITAL-DAVIS
02.2020 - 09.2023
ADMINISTRATIVE ASSISTANT
POLY EXCEL, LLC
02.2008 - 06.2011
Bachelor of Science - Business Administration with an emphasis on Human Resources
WEBER STATE UNIVERSITY
Associate of Science - General Studies
WEBER STATE UNIVERSITY