Jessica Weaver
Manteca,CA
Summary
Encouraging manager and analytical problem-solver with talents for team building, leading and motivating, as well as excellent customer relations aptitude and relationship-building skills. Proficient in using independent decision-making skills and sound judgment to positively impact company success. Dedicated to applying training, monitoring and morale-building abilities to enhance employee engagement and boost performance.
Overview
20
20
years of professional experience
Work History
Senior Operations Manager
Penske Logistics
11.2021 - Current
- Reduced costs for increased profitability by optimizing resource allocation and eliminating redundant tasks.
- Cultivated and strengthened lasting client relationships using strong issue resolution and dynamic communication skills.
- Handled problematic customers and clients to assist lower-level employees and maintain excellent customer service.
- Oversaw staff and sub-contractor performance review assessments.
- Developed systems and procedures to improve operational quality and team efficiency.
- Provided leadership for continual management and employee training initiatives.
- Enhanced customer satisfaction with the implementation of effective communication channels and timely resolution of issues.
- Served as a trusted advisor to senior leadership on matters related to operational performance, strategic planning, and organizational development.
- Recruited, hired, and trained initial personnel, working to establish key internal functions and outline scope of positions for new organization.
- Reduced operational risks while organizing data to forecast performance trends.
- Negotiated price and service with customers and vendors to decrease expenses and increase profit.
- Implemented innovative programs to increase employee loyalty and reduce turnover.
Group Logistics Manager 2
Ryder Integrated Logistics
04.2021 - 10.2021
- Improved on-time delivery rates by optimizing transportation routes and scheduling.
- Managed a team of logistics professionals, providing coaching and guidance for career development and skill enhancement.
- Monitored logistics performance and identified improvement opportunities.
- Efficiently managed budgets, ensuring optimal allocation of resources towards critical projects while minimizing unnecessary expenditures.
- Selected, trained and developed logistics personnel to achieve high-performing teams.
- Developed strong relationships with vendors, leading to improved pricing and service levels.
- Played an instrumental role in the successful integration of acquired businesses, seamlessly incorporating their logistics operations into existing workflows.
- Spearheaded the adoption of new technologies such as a GPS tracking system, enhancing overall operational efficiency.
- Led improvement initiatives to advance operational efficiencies and increase revenue.
- Reduced worker accidents by implementing improved safety standards and monitoring procedures.
Group Logistics Manager 1
Ryder Integrated Logistics
06.2019 - 04.2021
Senior Logistics Manager
Ryder Integrated Logistics
07.2017 - 06.2019
Logistics Manager
Ryder Integrated Logistics
06.2016 - 07.2017
Customer Logistics Manager
Ryder Integrated Logistics
06.2014 - 06.2016
Customer Logistics Supervisor
Ryder Integrated Logistics
06.2013 - 06.2014
Dispatcher
Ryder Integrated Logistics
12.2011 - 06.2013
Education
Associates Degree/Science of Arts -
Nassau Community College
Garden City, NY05.2005
High School Diploma -
Liberty Union High School
Brentwood, CA01.1999
Skills
- Operations Management
- Productivity Improvement
- KPI reporting
- Strategic Planning
- Cost Reduction
- Operational Excellence
- Business Planning
- Employee Coaching
- Safety Management
- Hiring and Onboarding
Accomplishments
Named as one of the 2021 'Top Women to Watch in Transportation' by Women in Trucking
https://www.womenintrucking.org/press-releases/women-in-trucking-association-announces-2021-top-women-to-watch-in-transportation
Boating, Dirt Biking
I enjoy spending time outdoors with my family when we are not busy with the day to day bustle of life. Trips to the lake and to the dirt are my most enjoyable time with my husband and children.
Timeline
Senior Operations Manager
Penske Logistics
11.2021 - Current
Group Logistics Manager 2
Ryder Integrated Logistics
04.2021 - 10.2021
Group Logistics Manager 1
Ryder Integrated Logistics
06.2019 - 04.2021
Senior Logistics Manager
Ryder Integrated Logistics
07.2017 - 06.2019
Logistics Manager
Ryder Integrated Logistics
06.2016 - 07.2017
Customer Logistics Manager
Ryder Integrated Logistics
06.2014 - 06.2016
Customer Logistics Supervisor
Ryder Integrated Logistics
06.2013 - 06.2014
Dispatcher
Ryder Integrated Logistics
12.2011 - 06.2013
Associates Degree/Science of Arts -
Nassau Community College
High School Diploma -
Liberty Union High School