Summary
Overview
Work History
Education
Skills
Timeline
Generic

Nakeilah Hillard

Memphis,TN

Summary

Dedicated professional with experience as a Direct Support Professional at Brenda Richardson Memorial Care Home, skilled in client support and behavior redirection. Proven ability to foster independence and well-being, while effectively collaborating with interdisciplinary teams to enhance client care. Committed to maintaining safety and promoting social interactions in diverse environments. Diligent Direct Support Professional with solid background in providing compassionate support to individuals. Adept at managing daily activities and ensuring clients' well-being through personalized care plans. Demonstrated proficiency in communication and problem-solving skills. Well-rounded Personal Care Aide with 5 years assisting clients with various daily living needs at home. Talented at offering attentive care to patients by managing health needs, helping with personal grooming, carrying out light housekeeping and keep track of clients progress doing daily notes on each client . Expert communicator when supporting patients' needs, documenting information and interacting with supervisors.

Overview

11
11
years of professional experience

Work History

Direct Support Professional

Brenda Richardson Memorial Care Home
09.2020 - 07.2025
  • Supported individuals with developmental disabilities in daily living skills and personal care routines.
  • Assisted clients in community integration activities, fostering social interactions and inclusion.
  • Monitored client progress, documenting behavioral changes and reporting to interdisciplinary teams.
  • Collaborated with families to develop personalized care plans based on individual needs and goals.
  • Maintained clean, safe, and well-organized patient environment.
  • Assisted clients with daily living needs to maintain self-esteem and general wellness.
  • Documented progress notes thoroughly to track client achievements, concerns, or changes in behavior patterns that may need attention from the interdisciplinary team.
  • Assisted disabled clients to support independence and well-being.
  • Encouraged and supported clients to participate in recreational and leisure activities to promote social interactions and reduce loneliness.
  • Addressed emergency situations calmly and effectively, prioritizing the safety of both clients and staff members involved.
  • Transported clients to and from medical appointments with safety and efficiency.

Security Officer

Weiser Security Services Inc.
06.2017 - 08.2020
  • Monitored premises to ensure safety and security of personnel and property.
  • Responded promptly to incidents, coordinating with emergency services as necessary.
  • Conducted routine patrols to identify potential hazards or irregularities.
  • Maintained detailed incident reports for review and analysis by management.
  • Patrolled and monitored premises in company vehicle, on bicycle, and by foot.
  • Provided excellent customer service while addressing visitor inquiries or concerns related to facility safety or access control procedures.
  • Checked and verified photo identification prior to granting facility access.
  • Checked identification of persons entering and exiting facility to eliminate unauthorized visitors.
  • Improved overall security by conducting regular patrols and monitoring surveillance systems.
  • Wrote detailed reports on property damage, theft, presence of unauthorized persons and unusual incidences.

Pick Packer

Nike Warehouse
05.2014 - 06.2017
  • Operated warehouse equipment to efficiently pick and pack orders.
  • Followed safety protocols to maintain a secure working environment.
  • Learned inventory management systems for tracking stock levels accurately.
  • Collaborated with team members to ensure timely order fulfillment.
  • Adapted quickly to changing priorities in a fast-paced warehouse setting.
  • Sustained a clean and safe working environment by adhering to safety protocols and maintaining an organized workspace.
  • Reduced order fulfillment errors by diligently following established protocols for picking, packing, and shipping procedures.
  • Facilitated seamless order fulfillment with proper preparation of shipping documents, including invoices, packing slips, and waybills.
  • Supported inventory control efforts by accurately labeling packages, updating bin locations, and tracking item movements within the warehouse.

Education

High School Diploma -

Northside High School
Memphis, TN
05-2009

Skills

  • Time management
  • First aid and safety
  • Behavior redirection
  • Client support
  • Medication administration
  • Housekeeping tasks
  • Decision-making support
  • Health and safety requirements
  • Relationship building
  • Direct patient care
  • Transportation
  • ADL support
  • Team collaboration
  • Report writing
  • Incident reporting
  • Detail-oriented
  • Physical fitness
  • General security
  • Pallet jack operation
  • Order accuracy
  • Warehouse safety
  • Packing efficiency
  • Shipping and receiving
  • Labeling and tagging

Timeline

Direct Support Professional

Brenda Richardson Memorial Care Home
09.2020 - 07.2025

Security Officer

Weiser Security Services Inc.
06.2017 - 08.2020

Pick Packer

Nike Warehouse
05.2014 - 06.2017

High School Diploma -

Northside High School

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