JESSICA WESLEY
Aurora,IL
Summary
Detail-oriented and data-driven operations professional with a creative edge and proven record of optimizing logistics, solving complex problems and leading cross-functional initiatives. Skilled in using enterprise systems (SAP, E2Open) and visual tools (Adobe Creative Suite) to manage workflows,, analyze key metrics and deliver impactful solutions. Passionate about user experience, collaboration and continuous improvement. Ready to bring operational insight and creative problem-solving to product management.
Dynamic and well-trained Dispatcher used to stressful environments. Promoting great customer service and communication skills.
Overview
16
16
years of professional experience
Work History
Transportation Dispatcher
Dart Container Corporation
North Aurora, IL
06.2023 - Current
- Coordinate daily logistics across 3 facilities, managing efficiency of 10 drivers to meet delivery targets and optimize resources and operational efficiency.
- Use Excel for real-time tracking and analysis of data sets of various metrics to enable data driven decisions and continuous improvement.
- Collaborate interdepartmentally to troubleshoot and resolve delivery issues by combining analytical and communication skills to execute results.
- Trained and facilitated a successful transition from Omnitracs to Samsara (driver tracking/telematics) at the Horse Cave, KY facility, showing adaptability and cross functional influence.
- Utilize technical expertise of SAP, both warehouse and transportation functions, including training multiple clerks on the system.
- Leverage tools like E2open (supply chain platform) to coordinate shipments by RDD and monitor logistic KPIs, ensuring quality customer experience and fulfillment.
- Use live data streams to drive strategic decision making to reroute drivers, recover shipments or address delays.
- Lead sustainability efforts by coordinating foam recycling pickups throughout Chicagoland area, tracking volumes collected to support environmental initiatives.
Photographer
Portraits by CeCe
Batavia, IL
11.2009 - Current
- Photographer for weddings, studio sessions and social events, managing the process from concept development to final delivery.
- Research and develop creative session concepts designed to client vision and needs.
- Utilize Adobe Lightroom, Photoshop and Procreative to edit..
- Operated technical equipment for setup and during shoots.
- Engage clients to build and depend customer relationships and retention
- Collaborate on social media marketing and content strategy.
Dedicated Building Substitute Teacher
Indian Prairie School District 204
Naperville, IL
09.2021 - 05.2025
- Covered various teachers on daily or short-term leave.
- Adhered to the curriculum and lesson plains in ever-changing classroom environments.
- Use innovate techniques to engage students to achieve lesson goals and ensure success.
- Presented creative and effective solutions to student behaviors and academic challenges.
- Create reports of students' progress for teachers and support staff.
- Facilitated small group activities that promoted collaboration among peers.
Shipping and Receiving Clerk
Dart Container Corporation
North Aurora, IL
06.2022 - 06.2023
- Utilized SAP and E2Open to schedule, manage and track inbound and outbound shipments, ensuring operational accuracy and on time delivery.
- Communicated efficiently and effectively with carriers, dispatchers, and brokers pertaining to shipments to maintain a smooth and efficient flow of product.
- Managed and reviewed daily raw bead inventory reports and certifications of analyses to ensure data accuracy and compliance.
- Pinpointed potential shipment issues and implemented fast and effective solutions to minimize disruption.
- Assisted warehouse team to ensure proper loading processes, improving shipment efficiency and quality.
- Maintained accurate records of driver arrival/departure to assist in detention requests.
Education
Bachelor of Science - Climate Science And Adaptation
Portland State University
Portland, OR06-2021
Associate of Arts - Mass Communications
Waubonsee Community College
Sugar Grove, IL05-2014
Skills
- Data Analysis
- Workflow Efficiency
- User-Centric Solutions
- Excellent Team Coordination and Engagement
- Strong Problem-solving Skills
- Skilled in Microsoft Office Suite
- Exceptional Task Prioritization
- Exceedingly Adaptability and detail-oriented
- Customer relations
- Strong decision-making
Accomplishments
- PSU Distinguished Team Diversity, Equity and Inclusion Award 2021
- Recognized for exceeding deliverable Loads Per Driver. Drivers average 2.5 loads per day vs the 1.0 standard.
- SIGMA CHI ETA MEMBER HONORS
- PHI THETA KAPPA MEMBER HONORS
Timeline
Transportation Dispatcher
Dart Container Corporation
06.2023 - Current
Shipping and Receiving Clerk
Dart Container Corporation
06.2022 - 06.2023
Dedicated Building Substitute Teacher
Indian Prairie School District 204
09.2021 - 05.2025
Photographer
Portraits by CeCe
11.2009 - Current
Bachelor of Science - Climate Science And Adaptation
Portland State University
Associate of Arts - Mass Communications
Waubonsee Community College
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