JESSICA WHITE
Springfield
Summary
Caring and dedicated individual with many years of experience as both a veterinary technician and receptionist in high volume veterinary practices. Skilled in assisting in surgeries and monitoring anesthesia. Exceptional customer service and communication skills, and well organized. Also worked in the Greene County Parks Department as the gardener for the local farm park.
Overview
24
24
years of professional experience
Work History
Sales Agent
Gold Mountain Communications
05.2025 - Current
- Developed strong relationships with clients through excellent customer service and regular followups.
- Assisted call-in customers with questions and orders.
- Explained features and advantages of discounted vacation packages to promote sales.
- Enhanced product knowledge through continuous training and professional development opportunities.
- Informed customers of promotions to increase sales productivity and volume.
Gas Station Attendant
BullsEye
01.2025 - 02.2025
- Maintained clean and orderly work station.
- Ensured accurate cash handling and maintained a balanced register at the end of each shift.
- Maintained cleanliness of gas station premises, resulting in a welcoming environment for customers.
- Cleaned up gas and other spills in accordance with spill procedures.
- Checked customer identification for alcohol, cigarette, and lottery sales.
- Collaborated with team members for smooth shift transitions, maintaining operational continuity throughout the day.
- Managed merchandise displays effectively, keeping shelves stocked and visually appealing for shoppers'' convenience.
Front Counter Clerk
The Breadsmith
11.2020 - 10.2021
- Improved customer satisfaction by providing efficient and friendly service at the front counter.
- Maintained a clean and organized workspace, enhancing overall store appearance and functionality.
- Handled cash transactions accurately, reducing discrepancies and maintaining proper cash control.
- Assisted customers with product selection, resulting in higher satisfaction and return visits.
Veterinary Technician and Receptionist
Hometown Veterinary Hospital
02.2011 - 03.2020
- Operated multi-line phones, scheduled appointments, prepare patient records for surgical admission, locate or create records, review medical histories, and maintain facility cleanliness and safety.
- Place catheters and IVs, monitor vitals, and administer medication based on direction from the veterinary doctor.
- Support veterinarians during a variety of surgical procedures, dental procedures, and physical examinations.
- Conduct pre and post surgical monitoring of patients and evaluate reaction to treatment plans, anesthesia, and medications
Gardener
Rutledge-Wilson Farm Park
04.2008 - 06.2009
- Create and maintain demonstration gardens throughout the park.
- Responsible for preparing, planting, maintaining, and harvesting a 1 acre pumpkin patch and mum growing operation.
- Assisted in organizing special events at the farm.
- Educated visitors of the farm on all aspects of gardening in order to have a healthy and productive garden.
Veterinary Technician and Receptionist
All Creatures Pet Hospital
07.2001 - 04.2005
- Develop product knowledge of preventatives and vaccine schedules to educate clients on preventative pet care.
- Perform dental cleanings, phlebotomy, and radiographs for patients.
- Manage electronic medical records, create documentation of patient medical history, and record weight and vital signs for all patients.
Education
High School -
Hillcrest High School
01.1998
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Missouri State University
10.2009
Skills
- Customer service, communication, organization, surgical support, time management, scheduling, data entry, phlebotomy, laboratory testing, patient intake and discharge
- Client relations
- Customer assistance
- Sales training
- Adaptability to change
Timeline
Sales Agent
Gold Mountain Communications
05.2025 - Current
Gas Station Attendant
BullsEye
01.2025 - 02.2025
Front Counter Clerk
The Breadsmith
11.2020 - 10.2021
Veterinary Technician and Receptionist
Hometown Veterinary Hospital
02.2011 - 03.2020
Gardener
Rutledge-Wilson Farm Park
04.2008 - 06.2009
Veterinary Technician and Receptionist
All Creatures Pet Hospital
07.2001 - 04.2005
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Missouri State University
High School -
Hillcrest High School