Jessica White
McDonough,GA
Summary
Compliance professional with proven ability to navigate complex regulatory landscapes and support organizational integrity. Known for fostering collaborative team environments and consistently achieving compliance goals. Highly adaptable and reliable, with strong focus on attention to detail and analytical thinking.
Overview
10
10
years of professional experience
Work History
Compliance Specialist
C.H. Robinson
09.2023 - Current
- Stay up to date on Compliance related changes and presenting those to the entry writers
- Developed and implemented training programs for staff on compliance procedures and best practices.
- Assist with new customer onboarding
- Analyzed compliance data to identify trends and recommend proactive measures to mitigate risks.
- Review new and/or renew Power of Attorneys
- Review new and/or renew Annual Customs Bonds
- Issue invoices for bond renewals and new set up
- Present training material necessary for the entry writers to perform their duties
- Work with CBP and other Government Agencies to resolve issues
- Run daily reports to ensure entry issues are resolved
- Issue monies due to CBP
- Assist customers with questions and/or concerns
- Research topics related to questions by customers or co-workers
- Certified Customs Specialist
- Conducted compliance audits to ensure adherence to regulatory standards and internal policies.
Senior Entry Writer
C.H. Robinson
Atlanta, GA
07.2017 - 09.2023
- Responsible for clearing import shipments through U.S. Customs and Border Protection by following C.H. Robinsons SOP
- Filing ISF
- Proficiently operate Navisphere and Cargowise
- Provide exceptional customer service (keeping the customer updated on the status of their shipment, as well as any issues as they may arise)
- Daily use of Microsoft Word and Microsoft Excel
- Follow shipments after they are Customs cleared to ensure timely delivery
- Handling issues on behalf of the customer (shifted/damaged containers, transloads and paying any fees that may incur)
- Send out customer invoices
- Certified Customs Specialist
Import Specialist
Lee Hardeman Customs Broker
Forest Park, GA
06.2016 - 07.2017
- Prepare import documents (3461, delivery order, co-broker cover sheets, etc.)
- Obtain clearance and coordinate shipment delivery.
- Update customers of shipment status with special attention paid to LHCB routed files.
- Customs and OGA entry and release for New Customers, Personal Effects, “One-time”, and special needs shipments.
- Create customer profiles for customer service and accounting.
- Data entry
- Provide excellent customer service
- Update transportation customers on shipment statuses.
- Field new customer calls in the office.
- Obtain POA’s or doc transfer instructions for unknown consignees.
- Information gathering and problem solving.
Education
Associate of Science - Criminal Justice
Georgia Perimeter College
Decatur, Georgia, US05-2010
Diploma -
Union Grove High School
McDonough05-2008
Skills
- Microsoft Office
- Typing/64 WPM
- Filing
- Customer Service
- Auditing processes
- Compliance monitoring
- Internal auditing
- Compliance oversight
- Information security
- Industry awareness
- Legal research
Timeline
Compliance Specialist
C.H. Robinson
09.2023 - Current
Senior Entry Writer
C.H. Robinson
07.2017 - 09.2023
Import Specialist
Lee Hardeman Customs Broker
06.2016 - 07.2017
Associate of Science - Criminal Justice
Georgia Perimeter College
Diploma -
Union Grove High School