Determined professional with an engaging personality displaying a courteous attitude to both employees and customers. Committed to providing a high level of service and for finding ways to improve processes.
Overview
11
11
years of professional experience
Work History
Rural Carrier
United States Postal Service
09.2016 - Current
Handled sensitive materials responsibly, ensuring confidentiality of customer information at all times.
Pleasantly greeted and engaged customers, assisting with any mail-related issues.
Maintained records on customers with mail forwarding and change of address requests.
Provided excellent customer service, addressing concerns and resolving issues promptly.
Delivered mail along established route in rural areas.
Adoption Counselor
San Antonio Pets - Alive
03.2014 - 06.2015
Assessed behavior and adoptability of animals available for adoption.
Communicated to customers advice based upon information collected.
Provided ongoing support to adoptive families by offering counseling and guidance during adjustment period.
Secretary
Brock Electrical Services
06.2013 - 05.2014
Responsible for physical delivery of invoices, billing, and other day to day paperwork from technicians to field 'parent company.'
Responded to emails and other correspondence to facilitate communication and enhance business processes.
Created and updated records and files to maintain document compliance.
Education
Associate of Science - Biology
Northern Wyoming Community College
Gillette, WY
05.2007
Skills
Professional relationship with customers
Vehicle Maintenance
Weather Preparedness
Mail-sorting and delivery sequence
Package Arrangement
Efficient Delivery
Timeline
Rural Carrier
United States Postal Service
09.2016 - Current
Adoption Counselor
San Antonio Pets - Alive
03.2014 - 06.2015
Secretary
Brock Electrical Services
06.2013 - 05.2014
Associate of Science - Biology
Northern Wyoming Community College
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