Jessica Williams
Morris,IL
Summary
Dedicated professional with demonstrated strengths in customer service, time management, and trend tracking. Good at troubleshooting problems and building successful solutions. Excellent verbal and written communicator with strong background cultivating positive relationships and exceeding goals.
Overview
12
12
years of professional experience
Work History
Warehouse Associate
Amazon
Channahon, IL
10.2021 - Current
- Unloaded materials from trucks using forklifts and pallet jacks.
- Labeled containers correctly for product identification purposes.
- Operated a variety of material handling equipment including electric pallet jacks, hand-held scanners, shrink wrap machines and conveyor systems.
- Assisted in loading finished goods onto delivery vehicles as required.
- Checked all outgoing shipments to ensure accuracy prior to dispatch.
- Ensured compliance with established safety procedures when operating machinery or performing physical tasks within the warehouse environment.
- Resolved discrepancies between physical count results and system generated reports.
- Fostered positive working relationships with internal staff members while providing superior customer service.
- Used pallet jacks to move items to and from warehouse locations.
Prior Authorization Specialist
Daviess Community Hospital
Washington, IN
08.2015 - 09.2021
- Verified patient insurance coverage, including eligibility, benefits and authorizations for medical services.
- Facilitated communication between providers, payers and health plans regarding prior authorization processes.
Medical Office Manager
Memorial Healthcare Center
Jasper, IN
01.2012 - 07.2015
- Maintained accurate patient data, including medical history, laboratory results, billing information and other relevant documents.
- Provided support to physicians by organizing patient charts prior to scheduled appointments.
- Conducted regular audits of medical records to ensure accuracy and completeness of documentation.
Education
High School Diploma -
Washington High School
Washington05-1996
Skills
- Problem-Solving Skills
- Effective Communication Skills
- Quality Assurance And Control
- Customer Service
Timeline
Warehouse Associate
Amazon
10.2021 - Current
Prior Authorization Specialist
Daviess Community Hospital
08.2015 - 09.2021
Medical Office Manager
Memorial Healthcare Center
01.2012 - 07.2015
High School Diploma -
Washington High School