Summary
Overview
Work History
Education
Skills
Certification
Hobbies
position
personal information
Timeline
Generic

Jessica Williams

609 Lawrence Way Strawberry Plains,TN

Summary

I am a driven manager with a proven track record at Wendy's, I am adapt in team leadership and complex problem-solving. I try to excel in enhancing customer satisfaction and resolving staff conflicts, I try to ensuring high-quality service delivery.I Iam skilled in cross-training employees, I significantly boost team performance and efficiency. I demonstrate exceptional time management and communication abilities.

Overview

5
5
years of professional experience
1
1
Certification

Work History

Manger

Wendys
01.2020 - Current
  • I am an accomplished multitasker
  • I enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.
  • I resolved staff member conflicts by actively listening to concerns and finding appropriate middle ground.
  • I have cross-trained existing employees to maximize team agility and performance.

Education

High School Diploma -

Whites Adult School
Seymour, TN
05.1996

Skills

  • Team Leadership
  • Time Management
  • Verbal and written communication
  • Complex Problem-Solving

Certification

I am serve safe certified with the Health Department.


Serve safe is food safety certified.

Hobbies

I love to read (When ever I have the time)

I work with plastic canvas

I work with diamond dotz

and recently I've started working with making candles.

position

The position I am looking for is a front desk/customer service representative.

 I am looking to work the 7-3 shift.

I am looking for prevailing rate of pay or ($16 hr)

personal information

I am 45 years old. I am originally from Oklahoma but have lived in Sevier county Tennessee for the last 30 years. 

I have one son that is 18 years of age and still in High School. 

I have my own vehicle for transportation to work.





I have worked as a Hotel Front Desk/Customer Service representative  before, yet it had been a long time since I have.

I have worked at the following Hotels before. Listed form the most recent to the longest.


Wilderness at the Smokies (roughly 15-16 years ago)

Econo Lodge Pigeon Forge (Next to Christmas Place)

Days Inn (use to be at this location)

Roadway Inn (use to be at stoplight #10 in Pigeon Foege)


Timeline

Manger

Wendys
01.2020 - Current

High School Diploma -

Whites Adult School
Jessica Williams