Summary
Overview
Work History
Education
Skills
Timeline
Generic
Jessica Williams

Jessica Williams

Disability but I can still work part-time
Chula Vista,CA

Summary

Dynamic hospitality professional with extensive experience at Kansas City BBQ and Gringo's Cantina. Proven track record in enhancing customer satisfaction and team productivity. Skilled in guest relations management and maintaining a clean dining environment. Recognized for effective multitasking and fostering a positive atmosphere, even during peak service times.

Overview

10
10
years of professional experience

Work History

Waitress

Kansas City BBQ
01.2012 - 01.2014
  • Maintained clean and welcoming dining environment, ensuring a positive guest experience.
  • Kept server areas clean and stocked to increase efficiency while working tables.
  • Handled high-pressure situations with composure, maintaining excellent service standards even during busy shifts.
  • Exhibited strong multitasking abilities, balancing multiple tables and orders while delivering prompt service.

Bartender

710 Beach Club
01.2009 - 01.2012
  • Kept bar presentable and well-stocked to meet customer needs.
  • Served high customer volumes during special events, nights, and weekends.
  • Maintained a clean and organized workspace, ensuring compliance with health and safety regulations.
  • Contributed to a positive work environment through effective teamwork and communication with colleagues.

Manager

Gringo's Cantina
01.2004 - 01.2009
  • Managed and motivated employees to be productive and engaged in work.
  • Accomplished multiple tasks within established timeframes.
  • Maximized performance by monitoring daily activities and mentoring team members.
  • Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.

Education

Business/Health

Southwestern College
Chula Vista, CA

GED -

Santana High School
Santee CA

Health And Wellness

Mesa Colllege
Claremont, SD

Skills

Customer service

Timeline

Waitress

Kansas City BBQ
01.2012 - 01.2014

Bartender

710 Beach Club
01.2009 - 01.2012

Manager

Gringo's Cantina
01.2004 - 01.2009

Business/Health

Southwestern College

GED -

Santana High School

Health And Wellness

Mesa Colllege
Jessica WilliamsDisability but I can still work part-time