Jessica Wilson
Alexandria,VA
Summary
Enthusiastic Personnel Security Specialist offering over six years of experience in Personnel Security. Eager to contribute to team success through hard work, attention to detail, and excellent organizational skills. A clear understanding of fitness and integrity standards with training in suitability adjudication. Motivated to learn, grow and excel in the Personnel Security field.
Overview
10
10
years of professional experience
1
1
Certification
Work History
Adjudicator I
Global Resource Solutions
09.2022 - Current
- Utilized knowledge of fitness/integrity, suitability principles, and practices to make adjudicative recommendations for 20 to 40 public trust background investigations monthly, aiding in team production.
- Elevated to Adjudicator position after two years of Personnel Security Specialist Team Lead experience, based on demonstrated expertise and consistent results.
- Initiated dialogue among colleagues about how to streamline daily tasks, to ensure quality of production and efficiency of reports.
- Exceeded expectations on monthly evaluations, and recognized as a high-level professional on multiple occasions by management and the client.
- Acknowledged by the client for flexibility and ability to yield high-quality results.
Personnel Security Specialist III/Team Lead
Global Resource Solutions
09.2020 - 09.2022
- Oversaw a team of five Personnel Security Specialists, training each to manage high-volume caseloads independently.
- Developed case tracking system utilizing Microsoft OneNote to streamline case productivity, which was distributed to new company trainees.
- Conducted one-on-one training with team members, increasing performance evaluations by 20%.
- Selected, based on demonstrated performance, to work directly with the client on special projects and reports in various Microsoft applications.
- Created and updated employee handbooks to include updated policies and procedures for fitness/integrity and suitability processing, aiding in company productivity.
- Responsible for adhering to office procedures used to determine suitability and eligibility for entry and retention in public trust positions in accordance with 5 CFR Part 731, Executive Order 12968, and FDIC 12 CFR Part 336/366.
- Established a fun and interactive training game for a team of 12 colleagues, to aid in engagement, performance, and information retention.
- Recognized for consistently exhibiting company values of professionalism and customer service.
- Maintained confidentiality of classified and sensitive materials.
Personnel Security Specialist I/II
Global Resource Solutions
09.2016 - 09.2020
- Initiated high volumes of background investigations with OPM in a 3-7 day timeframe, which increased the company’s overall timeliness rating.
- Recognized by management for continual professional development leading to exceptional performance in case processing.
- Commended on several occasions by the client for professionalism and quality of work during high-volume processing events.
- Trained 5 new employees to become Personnel Security Specialists and supervised 3 Personnel Security Assistants.
- Assisted in creating templates for various phases of preliminary review, to improve timeliness and casework quality.
- Determined/made preliminary recommendations regarding fitness/integrity and suitability standards in accordance with 5 CFR Part 731, and 12 CFR Part 336, 366.
- Drafted Letters of Interrogatory (LOI) to obtain additional information to mitigate any possible fitness/integrity or suitability concerns.
- Consulted by clients to assist with various administrative projects, presentations and to provide insight regarding internal procedures.
Personnel Security Assistant
Global Resource Solutions
02.2016 - 09.2016
- Processed 25 or more case requests weekly: processing paperwork, retrieving files, and digitally organizing files in various databases.
- Maintained shared Personnel Security mailbox: answering 10 or more status inquiries daily and processing special requests regularly.
- Established case organization system in Microsoft OneNote to assist with ease of case processing and information retrieval.
- Provided excellent customer service to agency personnel via oral and written communication.
- Maintained confidentiality of classified and sensitive materials
Tutor
Huntington Learning Center
08.2015 - 05.2016
- Provided homework assistance using specific curriculum and materials.
- Collaborated with students (Kindergarten to College-level) in small groups or privately to complete homework assignments, identify lagging skills, and correct weaknesses.
- Supported students with helpful study habits and exam strategies.
Front Desk Receptionist
Allegra Dental Center
10.2015 - 02.2016
- Managed all phone calls and initial meetings with patients and families.
- Maintained, organized, and cleaned the front office area to create a professional and welcoming environment for visitors and employees.
- Confirmed insurance eligibility and benefits; received payments from patients during office visits
- Compiled confidential patient information, scheduled appointments, and scanned documents and correspondence utilizing office software
- Established and maintained an Excel spreadsheet documenting trends, key information, and package invoices for the office.
Document Center Specialist
George Mason University
08.2015 - 10.2015
- Indexed batches of files and maintained student profiles in Banner Student Information System.
Kindergarten Teacher
Christian Center School
09.2014 - 06.2015
- Planned, prepared, and delivered instructions to create an active learning environment.
- Observed and evaluated student performance and development.
- Exercised good classroom management focused on positive behavior support by clearly articulating fair and consistent expectations along with appropriate natural consequences.
- Created, managed, and participated in a variety of learning environments and activities to support opportunities for students to develop their full potential and achieve learning objectives; resulting in test scores of over 80%.
Front Desk Assistant
Christian Center School
11.2013 - 08.2014
- Greeted and directed visitors to classrooms.
- Conveyed information related to enrollment, events, and after-school activities.
- Performed administrative tasks such as copying and distributing paperwork, organized mail, and taking phone calls.
- Accepted tuition payments and provided receipts.
Education
Bachelor of Science - Biology
Old Dominion University
Norfolk, VA05.2013
Associate of Science - Social Science
Northern Virginia Community College
Alexandria, VA05.2010
Skills
- Analytical Techniques
- Personnel Security and Suitability
- Background Investigation
- Case Management
- Training
- CVS/JPAS
- Leadership
- Microsoft Office
- Customer Service
- Written and Verbal Communication
- Operational Improvements
- Research Proficiency
Certification
- Suitability Adjudication Training - February 2020
- Suitability Adjudication Training - October 2017
Timeline
Adjudicator I
Global Resource Solutions
09.2022 - Current
Personnel Security Specialist III/Team Lead
Global Resource Solutions
09.2020 - 09.2022
Personnel Security Specialist I/II
Global Resource Solutions
09.2016 - 09.2020
Personnel Security Assistant
Global Resource Solutions
02.2016 - 09.2016
Front Desk Receptionist
Allegra Dental Center
10.2015 - 02.2016
Tutor
Huntington Learning Center
08.2015 - 05.2016
Document Center Specialist
George Mason University
08.2015 - 10.2015
Kindergarten Teacher
Christian Center School
09.2014 - 06.2015
Front Desk Assistant
Christian Center School
11.2013 - 08.2014
Bachelor of Science - Biology
Old Dominion University
Associate of Science - Social Science
Northern Virginia Community College
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