Summary
Overview
Work History
Education
Timeline
Generic

Jessica Wilson

Terrell,TX

Summary

Dynamic and results-driven professional with experience as a Correctional Officer at

Hardeman County Correctional Facility. Skilled in emergency management and

inmate supervision, I effectively enhanced facility security and fostered a positive

work culture through strong communication. Proven ability to resolve conflicts and

ensure safety, contributing to overall operational excellence.

Overview

13
13
years of professional experience

Work History

Correctional Officer

Hardeman County Correctional Facility
07.2024 - 04.2025
  • Observed and supervised inmates throughout visits, meal time, recreation, phone calls
  • Escorted inmates to and from cells, court, hospitals, and medical appointments.
  • Responded to emergency situations and de-escalated hostile confrontations.
  • Made rounds at specified intervals and conducted head counts and roll calls.

Supervisor

The Westin Galleria
03.2020 - 01.2024
  • Collected, arranged, and input information into database system.
  • Answered guest's questions about property amenities and services.
  • Worked closely with personnel, customers, and contractors to resolve problems.
  • Frequently inspected production area to verify proper equipment operation.

Valet Manager

The Sheraton Hotel
05.2016 - 10.2019
  • Resolved staff member conflicts, actively listening to concerns and finding appropriate middle ground.
  • Cross-trained existing employees to maximize team agility and performance.
  • Improved marketing to attract new customers and promote business.
  • Logged and documented parked vehicle details for accurate records.

Packer

Nike Factory
06.2012 - 04.2016
  • Proved successful working within tight deadlines and a fast-paced environment.
  • Loaded and unloaded items from production line.
  • Loaded items onto conveyor belts and pallets.
  • Counted items to verify accuracy of orders.

Education

High School Diploma -

Northside High School
Memphis, TN
05.2010

Timeline

Correctional Officer

Hardeman County Correctional Facility
07.2024 - 04.2025

Supervisor

The Westin Galleria
03.2020 - 01.2024

Valet Manager

The Sheraton Hotel
05.2016 - 10.2019

Packer

Nike Factory
06.2012 - 04.2016

High School Diploma -

Northside High School

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Jessica Wilson