Summary
Overview
Work History
Education
Skills
Timeline
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Jessica Wood

Warrenton,VA

Summary

Dynamic and results-driven professional with a proven track record at Fauquier Springs Country Club, excelling in outstanding customer service and relationship building. Utilized adaptability and effective communication to improve guest experiences and successfully coordinate events. Displayed leadership and teamwork in various roles, significantly contributing to team and organizational success.

Overview

3
3
years of professional experience

Work History

Banquet and Restaurant Server

Fauquier Springs Country Club
Warrenton, Virginia
04.2023 - Current
  • Provided exceptional customer service to club members and guests.
  • Maintained a polite and professional demeanor to patrons to encourage inquiries and order placements.
  • Ensured timely and efficient delivery of orders to maintain a high level of service.
  • Collaborated with kitchen staff and management to address customer needs.
  • Coordinated with event planners and golf tournament organizers to meet specific dining and beverage requirements.
  • Maintained a positive attitude while interacting with customers and other staff members.

Care.com Nanny

Horneman Family & Downing Family
Fredericksburg, Virginia
01.2023 - Current
  • Interacted positively with children to promote mental and emotional development.
  • Followed routines to foster stability and structure in children's lives during parental absences.
  • Engaged with children on individual basis to build positive, trusting relationships.
  • Provided direct-care services for children of varying ages.
  • Adapted care and activities to meet the needs of children with special requirements.
  • Helped children discover enrichment activities to inspire imagination and creativity.

Field hockey

University of Mary Washington
08.2021 - Current
  • Contributed to the success of the UMW Field Hockey team through dedication, skill, and teamwork.
  • Participated in regular practices, drills, and team strategy sessions to enhance individual and collective performance.
  • Communicated with a diverse group of fellow athletes, coaches, and game officials to maintain positivity and good sportsmanship.
  • Exercised strong leadership skills and practiced self-discipline on and off the field.

Associate

Old Navy
04.2022 - 08.2022
  • Drove sales by maintaining high customer service and Old Navy rewards programs.
  • Stocked and replenished inventory with accuracy and efficiency.
  • Stocked shelves with merchandise and ensured product displays were neat and orderly.
  • Organized backroom areas to maintain a clean and organized work environment.
  • Built relationships with customers by providing friendly customer service.

Education

Bachelor of Science - Psychology

University of Mary Washington
Fredericksburg, VA
05-2025

Skills

  • Adaptable and flexible
  • Reliable and punctual
  • Exceptional customer service
  • Relationship building
  • Attention to detail
  • Effective customer upselling
  • Stress management
  • Clear communication
  • Problem-solving
  • Strong teamwork
  • Conflict resolution

Timeline

Banquet and Restaurant Server

Fauquier Springs Country Club
04.2023 - Current

Care.com Nanny

Horneman Family & Downing Family
01.2023 - Current

Associate

Old Navy
04.2022 - 08.2022

Field hockey

University of Mary Washington
08.2021 - Current

Bachelor of Science - Psychology

University of Mary Washington

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Jessica Wood