Hi, I’m
Jessica Woodburn
Dauphin,PA
Summary
Ambitious and hardworking professional, equipped with strong problem-solving abilities, willingness to learn, and excellent communication skills. Poised to contribute to team success and achieve positive results. Ready to tackle new challenges and advance organizational objectives with dedication and enthusiasm.
Overview
13
years of professional experience
Work History
Post Acute Medical
Payroll Specialist
08.2023 - Current
Job overview
- Managed payroll data entry and processing for over 2,000 employees within 8 facilities to comply with predetermined company guidelines.
- Created new hire and termination documents for payroll.
- Verified and submitted timekeeping information for accurate and efficient payroll processing.
- Performed calculations in overtime, vacation, and sick hours to provide accurate data to payroll processing database.
- Reduced payroll errors by conducting thorough audits and resolving discrepancies in a timely manner.
- Generated paper checks for employees and printed stubs for associates who received direct deposits to complete payroll distribution.
Regis Corporation
Master Stylist
10.2017 - 08.2023
Job overview
- Boosted client retention rate by consistently exceeding expectations in terms of skill, creativity, and attention to detail.
- Streamlined booking process through efficient scheduling, leading to increased appointment capacity without sacrificing client experience.
- Implemented effective time management strategies to reduce wait times for clients while maintaining quality service.
- Cultivated an inclusive salon atmosphere by providing a welcoming environment for clients of all backgrounds and hair types.
- Earned recognition as a top stylist within the salon due to dedication toward ongoing education and mastery of new techniques.
WEX Health
Participant Services Specialist
11.2020 - 12.2021
Job overview
- Provided strong analytical capabilities for interpreting data accurately.
- Trained new staff on departmental policies and procedures relating to participant services operations.
- Stayed adept at multitasking in order to meet tight deadlines.
- Created audit and quality reports using advanced features of spreadsheet software packages such as Excel, CC
- Remained skilled at coordinating multiple projects simultaneously while ensuring accuracy of all documents processed.
- Processed incoming documentation and ensured accuracy.
Commercial Acceptance
Default Resolution Specialist
11.2011 - 01.2017
Job overview
- Mitigated losses by identifying potential risks in borrower profiles and recommending appropriate action plans.
- Updated accounts, organized paperwork and generated documents.
- Strengthened relationships with external parties, like collection agencies and legal representatives, to effectively manage defaulted accounts.
- Improved client satisfaction by efficiently resolving default accounts through negotiation and payment plan arrangements.
- Maximized recoveries through strategic negotiating tactics tailored to individual borrower circumstances.
- Acted as a liaison between borrowers and loan servicers, facilitating clear communication to expedite the resolution process.
Education
Empire Beauty SchoolHarrisburg
Associate of Arts from Cosmetology
09.2017
University Overview
- Honor Roll
- 3.9 GPA
Kaplan UniversityDavenport, IA
Associate of Applied Science from Paralegal Studies
06.2008
University Overview
- Dean's List
- Honor Roll
- President's Award
- 3.7 GPA
Skills
- Payroll processing
- New hire processing
- Pre-employment screening
- Time sheet review
- Payroll administration
- Employee file maintenance
- Daily payroll activities
- Attention to detail
- Data entry
- Excel proficiency
Timeline
Payroll Specialist
Post Acute Medical
08.2023 - Current
Participant Services Specialist
WEX Health
11.2020 - 12.2021
Master Stylist
Regis Corporation
10.2017 - 08.2023
Default Resolution Specialist
Commercial Acceptance
11.2011 - 01.2017
Empire Beauty School
Associate of Arts from Cosmetology
Kaplan University
Associate of Applied Science from Paralegal Studies
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