Jessica Wooten
Lexington,NC
Summary
Insurance professional specializing in complex transaction management and negotiations. Established history of building strong client and colleague relationships. Expertise in communication, adaptability, and problem-solving, with a consistent record of meeting deadlines and delivering exceptional customer service. Remote-based associate with a focus on independent work and results-driven performance.
Overview
25
25
years of professional experience
2
2
Certifications
Work History
Medicare Agent
Humana
09.2014 - Current
- Licensed and appointed as Medicare Associate Agent to facilitate insurance enrollment.
- Educated clients on insurance options and coverage details to enhance understanding.
- Supported members during open enrollment periods, ensuring comprehensive assistance.
- Participated in ongoing training programs to maintain up-to-date knowledge of responsibilities.
Health Insurance Associate Agent
Blue Cross Blue Shield of NC
06.2013 - 07.2025
- Licensed and appointed Health Insurance Associate Agent.
- Assisted clients in understanding benefits and coverage options.
- Educated clients on health plans and enrollment procedures.
- Researched premium options to provide tailored coverage for individual needs.
- Maintained knowledge of industry regulations, trends, and developments regarding insurance products.
Licensed Associate Agent
Holdenrid Insurance Group, LLC
Winston-Salem
01.2001 - 08.2024
- Licensed Sales and Service Associate Agent specializing in Property, Casualty, and Life Insurance.
Engaged clients to assess and address insurance needs effectively.
Oversaw service and maintenance for commercial book of business, obtaining competitive quotes.
Developed enduring customer relationships, resulting in elevated retention levels.
Adhered to underwriting guidelines for new business and renewals consistently.
Remained knowledgeable about carrier appetites and operational procedures.
Education
Diploma -
Lexington Senior High School
Lexington06.1999
Skills
- Insurance enrollment and coverage education
- Regulatory compliance
- Client relationship management
- Effective communication
- Problem solving and resolution
- Detail orientation
- Time management
- Active listening
- Customer needs assessment
Certification
- NC Property & Casualty Insurance License
- Jun 2001
- NC Life & Health Insurance License
- Jul 2012
- NC Medicare & LTC Insurance License
- Aug 2014
Timeline
Medicare Agent
Humana
09.2014 - Current
Health Insurance Associate Agent
Blue Cross Blue Shield of NC
06.2013 - 07.2025
Licensed Associate Agent
Holdenrid Insurance Group, LLC
01.2001 - 08.2024
Diploma -
Lexington Senior High School