JESSICA XINOS
Courtland,VA
Summary
Lifelong learner with over 15 years of professional experience in administrative support, education, healthcare, service facilitation/data tracking, and entrepreneurship. Proven ability to successfully manage administrative needs and comprehensive records, streamline workflows, ensure regulatory compliance, effectively problem-solve, and provide educational support. Expertise in customer service, data tracking, client/patient care, attention to detail, organization, and communication.
Overview
19
19
years of professional experience
Work History
Paraprofessional, Substitute, Tutor
Southampton County Schools
Courtland
08.2016 - 07.2024
- Lead small group instruction for students, cultivating a positive and encouraging learning environment.
- Aided lead teacher in whole group instruction and lesson preparation.
- Maintained compliance with Individualized Education Program (IEP) goals.
- Provided substitute coverage at various grade levels adhering to set lesson plans.
- Assisted reading specialists with small group tutoring.
Service Facilitator
Moms In Motion
Front Royal
04.2016 - 07.2016
- Conducted monthly client and family assessments to determine Activities of Daily Living (ADL) needs and ensure continual regulatory compliance.
- Assisted in determining level of care eligibility.
- Documented and submitted requested services to Medicaid for determination.
- Facilitated efficient communication among clients, families, insurance providers, and service providers.
- Managed client intake processes to guarantee adherence to State and Federal timelines.
Childcare Provider
Self Employed
Courtland
06.2013 - 03.2016
- Established a secure, supportive, and stimulating environment for learning and development to provide quality care for children ages birth through 12.
- Developed and implemented a preschool/pre-K curriculum to assist children in the development of skills needed for school readiness.
- Documented all daily activities per child.
- Ensured adherence to state-mandated child-to-staff ratios and safety protocols.
- Oversaw all administrative tasks as owner/operator: created LLC., procured federal tax identification number, documented all expenses such as meals and mileage for tax purposes, created and managed contracts.
Medical Insurance Biller
Suffolk Pediatrics
Suffolk
08.2012 - 04.2013
- Processed medical claims in strict accordance with payer guidelines.
- Rectified denied or rejected claims to ensure reimbursement.
- Investigated and responded to provider and patient inquiries regarding claim status, payments, denials, and outstanding balances.
- Assisted front desk as needed for patient scheduling, check-in and check out, and communicating with providers regarding patient requests.
Early Intervention Analyst
The Children's Center
Franklin
12.2010 - 12.2011
- Managed client tracking from initial referral and program entry through to final discharge.
- Developed streamlined workflows to ensure documentation accuracy and completeness.
- Communicated and collaborated with service facilitators and case managers to confirm compliance with established timelines and Individualized Family Service Plan (IFSP) requirements.
- Maintained patient health information (PHI) with strict confidentiality.
Administrative Assistant
The Childrens Center
Franklin
07.2007 - 12.2010
- Received visitors with profession and a welcoming manor.
- Managed and directed incoming calls, received Early Head Start (EHS) referrals, received incoming community childcare enrollment forms.
- Maintained comprehensive records, managed petty cash, reconciled financial statements; performed filing for all departments.
- Performed research assignments for the Smart Beginnings coalition headed by the Executive Director; attended meetings to take minutes.
- Authored a monthly newsletter.
CNA
Courtland Health & Rehabilitation Center
Courtland
12.2005 - 05.2007
- Delivered compassionate support with ADLs, enhancing resident comfort and preserving dignity.
- Monitored and accurately documented resident vital signs.
- Communicated effectively with the medical team regarding resident care plans and needs.
Education
Paraprofessional -
Southampton County Schools
Courtland, VAAssociate of Applied Science - General Studies
Paul D Camp Community College
Franklin01.2011
Skills
- Administrative/clerical
- Multi-department communication
- Instructional support
- Client management
- Data collection/tracking
- Regulatory compliance
- Patient Representation
- Workflow improvement
- Organization
- Problem solving
- Computer proficiency
Timeline
Paraprofessional, Substitute, Tutor
Southampton County Schools
08.2016 - 07.2024
Service Facilitator
Moms In Motion
04.2016 - 07.2016
Childcare Provider
Self Employed
06.2013 - 03.2016
Medical Insurance Biller
Suffolk Pediatrics
08.2012 - 04.2013
Early Intervention Analyst
The Children's Center
12.2010 - 12.2011
Administrative Assistant
The Childrens Center
07.2007 - 12.2010
CNA
Courtland Health & Rehabilitation Center
12.2005 - 05.2007
Associate of Applied Science - General Studies
Paul D Camp Community College
Paraprofessional -
Southampton County Schools