Summary
Overview
Work History
Education
Skills
Accomplishments
Certification
Languages
Timeline
Generic

Jessica Zamarripa

Fort Worth

Summary

Dynamic Operations Supervisor at DHL Supply Chain with a proven track record in logistics management and performance monitoring. Spearheaded initiatives that boosted employee engagement scores from 89% to 93% while ensuring safety oversight and project management excellence. Adept at optimizing production schedules and fostering team collaboration for enhanced operational efficiency.

Overview

24
24
years of professional experience
1
1
Certification

Work History

Operations Supervisor

DHL Supply Chain
01.2002 - Current
  • Directed daily production activities, supervising 7-15 teams for operational efficiency.
  • Oversaw production scheduling to meet delivery timelines and product demand.
  • Supported quality assurance by verifying production met internal and customer defined standards.
  • Conducted pre-shift meetings with drivers and team leads to review tasks, schedules and volume.
  • Worked with production teams and drivers during OMS meetings to optimize delivery, quality and operational performances and standards.
  • Collaborated with mechanical teams to develop and implement project layouts.
  • Coordinated with planning and manager to align operations with projected volume increases.
  • Identified and developed high-potential employees with logistics to fill key positions.
  • Led the Employee Engagement Committee to foster team collaboration and workplace morale. Increasing our EOS score from 89% to 93% in a span of 3 years.
  • Actively participated on the Safety Team, helping maintain nearly 5 years (4 years, 345 days) of accident - free production.



CSR Co-Pack Planner

DHL Supply Chain
07.2006 - 06.2022
  • Planned logistics operations based on account volume and demand forecasts.
  • Managed inventory and materials planning to align with production demands and minimize downtime.
  • Scheduled production to meet quality benchmarks and contribute to cost-effective, profitable operations.
  • Built a strong relationship with the account through weekly calls, providing site updates and aligning on upcoming production projects.
  • Worked closely with production supervisors to maintain alignment between planning and floor executions.

CSR Inventory Planner

DHL Supply Chain
06.2004 - 06.2006
  • Responded to customer requests for products, services, and volume.
  • Managed inbound and outbound planners to align inventory receipts with scheduled outbound shipments.
  • Escalated inventory shortages to deployment teams in India to support volume and ship dates.
  • Managed planning team vacations by scheduling and cross-training to ensure full coverage and backup for all positions.

CSR Outbound Coordinator

DHL Supply Chain
03.2003 - 06.2004
  • Scheduled CPU, live pickup, drop appointments to ensure customer orders met their delivery schedules.
  • Scheduled appointments within specific time windows to prevent overcapacity and ensure smooth operations.
  • Worked with inventory and inbound planner to align inventory availability and scheduling.
  • Backfilled inbound planner and inventory planner.


CSR Inbound Coordinator

DHL Supply Chain
02.2002 - 03.2003
  • Coordinated with carrier dispatch for inbound appointments.
  • Scheduled inbound shipments based on priority and operational need.
  • Planned and executed inbound transfers to overflow site to support warehouse space optimization.
  • Collaborated with outbound and inventory planners to align shipping schedules with inventory availability.
  • Cross-trained to support outbound and inventory planning roles, providing coverage when needed.

Education

No Degree - Certified Medical Assistant

Imperial Valley College
Imperial, CA
12-1996

No Degree - Phlabotomy

Imperial Valley College
Imperial, CA
08-1996

High School Diploma -

Brawley Union High School
Brawley, CA
06-1996

Skills

  • Safety oversight
  • Performance monitoring
  • KPI tracking
  • Quality assurance
  • Customer relations
  • MRP and ERP systems

Accomplishments

  • Completed CSCM
  • Completed ELP
  • Enrolled in the mentorship program

Certification

  • CSCM
  • ELP

Languages

Spanish
Limited Working

Timeline

CSR Co-Pack Planner

DHL Supply Chain
07.2006 - 06.2022

CSR Inventory Planner

DHL Supply Chain
06.2004 - 06.2006

CSR Outbound Coordinator

DHL Supply Chain
03.2003 - 06.2004

CSR Inbound Coordinator

DHL Supply Chain
02.2002 - 03.2003

Operations Supervisor

DHL Supply Chain
01.2002 - Current

No Degree - Certified Medical Assistant

Imperial Valley College

No Degree - Phlabotomy

Imperial Valley College

High School Diploma -

Brawley Union High School

Similar Profiles

CREATE PROFILE