JESSICA ZARATE
Long Beach,CA
Summary
Dynamic Medical Assistant with proven expertise at HEALTHY FOUNDATION MEDICAL GROUP in patient scheduling and insurance verification. Adept at enhancing operational efficiency and ensuring HIPAA compliance while delivering exceptional customer service. Skilled in EMR/EHR management, I excel in fostering patient trust and streamlining administrative processes for optimal care delivery.
Overview
18
18
years of professional experience
Work History
Medical Assistant
HEALTHY FOUNDATION MEDICAL GROUP
LONG BEACH , CA
01.2007 - Current
- Responded to patient callbacks and phone-in prescription refill requests.
- Scheduled appointments for patients via phone and in person.
- Incorporated outside records into charts and EHR.
- Organized charts, documents and supplies to maintain team productivity.
- Relayed messages from patients to physicians about concerns, condition updates or refill requests to facilitate treatment.
- Verified appointment times with patients, preparing charts, pre-admission and consent forms.
- Answered phones, scheduled appointments, greeted patients and ordered supplies.
- Oversaw patient registration, insurance verification, form completion and appointment scheduling to maintain operational efficiency.
- Conducted patient interviews to gather health history, vital signs and information about current medical issues.
- Supported administrative staff by processing payments.
- Processed orders for medical supplies and lab equipment.
- Prepared treatment rooms for patient examinations.
- Secured patient information and maintained patient confidence by completing and safeguarding medical records.
- Documented notes during patient visits.
- Registered new patients into practice management software program accurately entering demographic information.
- Maintained accurate medical records through filing, charting, transcription and data entry into electronic health record system.
- Answered phones, scheduled appointments and managed patient flow while greeting visitors in a professional manner.
- Organized patient charts before each day's clinic sessions began.
- Adhered to HIPAA regulations regarding safeguarding confidential patient information at all times.
Education
MEDICAL ASSISTANT
INTERCOAST COLLEGES
Carson, CA01-2007
High School Diploma -
CARSON HIGH SCHOOL
CARSON CA 06-2005
Skills
- Patient scheduling
- Insurance verification
- Patient registration
- Customer service
- Patient triage
- EMR / EHR
- HIPAA compliance
Timeline
Medical Assistant
HEALTHY FOUNDATION MEDICAL GROUP
01.2007 - Current
MEDICAL ASSISTANT
INTERCOAST COLLEGES
High School Diploma -
CARSON HIGH SCHOOL
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