Jessica Zito
Ravenna,Ohio
Summary
Hard working, highly motivated professional seeking to utilize excellent communication, interpersonal, and organizational skills to complete tasks. Reliable with a good work ethic and the ability to quickly adapt to new tasks and environments.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Server
Blazin' Bills
Burton , OH
2024.08 - Current
- Provided excellent customer service by anticipating needs and responding promptly to requests.
- Checked in with guests throughout meal service, replenishing drinks, and catering to additional requests.
- Prepared and served food and beverages to customers.
Reception Assistant
Yarnell Tree Company
Mantua , OH
2024.07 - Current
- Assisted with various administrative tasks, such as typing job quotes, preparing reports, and updating databases.
- Answered incoming calls, directed callers to the appropriate personnel, and took accurate messages.
Server
Heck's Cafe
Beachwood , Ohio
2024.02 - 2024.07
- Provided excellent customer service by anticipating needs and responding promptly to requests
- Demonstrated ability to interact with customers in a friendly and professional manner
- Prioritized multiple tasks in dynamic environment and stayed calm and composed.
Server
The Brown Derby
Streetsboro , Ohio
2017.08 - 2023.12
- Demonstrated excellent customer service skills while working in a fast-paced environment
- Maintained a positive attitude towards guests at all times by providing friendly conversation during interactions
- Managed multiple tasks simultaneously while maintaining high quality standards of service.
Education
Bachelor of Science (B.S.) in Public Health -
Kent State University
Kent, OH05.2024
Crestwood High School
Mantua, Ohio06.2020
Skills
- Decision-Making
- Team Collaboration
- Excellent Communication
- Task Prioritization
- Organizational Skills
- Administrative Support
Certification
Certified Phlebotomy Technician, Certification Number: N23106716,
Phlebotomy Training Specialists, 2023
Timeline
Server
Blazin' Bills
2024.08 - Current
Reception Assistant
Yarnell Tree Company
2024.07 - Current
Server
Heck's Cafe
2024.02 - 2024.07
Server
The Brown Derby
2017.08 - 2023.12
Certified Phlebotomy Technician, Certification Number: N23106716,
Phlebotomy Training Specialists, 2023
Bachelor of Science (B.S.) in Public Health -
Kent State University
Crestwood High School
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