Jessica Disciacca
KANSAS CITY,MO
Summary
Dynamic professional with experience in leadership, client engagement, operations management, training, event coordination, and strategic communication. Proven ability to manage large-scale projects, lead cross-functional teams, streamline processes, and build strong relationships with diverse stakeholders. Experienced in onboarding, program development, public speaking, customer support, and organizational leadership. Adept at problem-solving, adapting in fast-paced environments, and driving engagement through creative and strategic initiatives.
Overview
16
16
years of professional experience
Work History
Art Educator / Department Leadership
Park Hill School District
Kansas City, MO
08.2023 - Current
- Led collaborative initiatives across departments to improve engagement, communication, and operational efficiency.
- Developed and implemented strategic programs designed to support diverse learning and development needs.
- Facilitated presentations, training sessions, and group collaboration initiatives.
- Managed multiple ongoing projects simultaneously while maintaining deadlines and organizational priorities.
- Worked closely with leadership teams, committees, and stakeholders to improve program outcomes and team effectiveness.
- Utilized data-driven decision-making to evaluate performance and improve engagement strategies.
Art Educator / Department Lead
Independence School District
Independence, MO
08.2021 - 08.2023
- Led middle school department initiatives, including curriculum planning, workflow coordination, and team collaboration.
- Coordinated district-wide events and community engagement programs involving families, staff, and external stakeholders.
- Designed and implemented scalable systems and organizational processes across multiple schools.
- Supported onboarding and mentorship efforts for educators and collaborative teams.
- Organized professional development opportunities and cross-functional team initiatives.
- Managed competing priorities while maintaining strong communication with leadership and community members.
Online English Instructor
VIPKID
Remote
12.2017 - 08.2021
- Delivered virtual instruction and customer-facing support to international clients in a remote environment.
- Adapted communication strategies to meet diverse client needs and improve engagement outcomes.
- Managed scheduling, client communication, and performance expectations independently.
- Built strong rapport with students and families while maintaining high satisfaction ratings.
Lockbox Supervisor
Commerce Bank
Kansas City, MO
05.2010 - 02.2012
- Supervised daily operations for high-volume payment processing and transaction management.
- Led and trained team members to maintain productivity, compliance, and operational accuracy.
- Managed workflow distribution and staffing coordination to meet processing deadlines.
- Resolved client account discrepancies and supported issue resolution processes.
- Conducted quality assurance checks and maintained confidentiality of sensitive financial information.
- Collaborated with internal departments to improve operational efficiency and workflow processes.
Education
Master of Science - Educational Leadership And Management
Northwest Missouri State University
Maryville, MO06-2023
Bachelor of Arts - Education
Park University
Kansas City, MO05-2015
Bachelor of Arts - Fine Art
Park University
Kansas City, MO12-2014
Bachelor of Science - Business
Metropolitan Community College
Kansas City, MO05-2013
Bachelor of Arts - English
Metropolitan Community College
Kansas City, MO05-2013
Bachelor of Arts - Business Communication
Metropolitan Community College
Kansas City, MO05-2013
Skills
- Client Relations & Customer Success
- Project & Program Management
- Team Leadership & Training
- Strategic Communication
- Operations Coordination
- Process Improvement
- Cross-Functional Collaboration
- Event Planning & Execution
- Conflict Resolution
- Public Speaking & Presentation
- Organizational Development
- Data Tracking & Reporting
- Creative Problem Solving
- Stakeholder Engagement
- Curriculum & Training Development
- Workflow Management
- Community Outreach & Engagement
- Administrative Operations
Timeline
Art Educator / Department Leadership
Park Hill School District
08.2023 - Current
Art Educator / Department Lead
Independence School District
08.2021 - 08.2023
Online English Instructor
VIPKID
12.2017 - 08.2021
Lockbox Supervisor
Commerce Bank
05.2010 - 02.2012
Master of Science - Educational Leadership And Management
Northwest Missouri State University
Bachelor of Arts - Education
Park University
Bachelor of Arts - Fine Art
Park University
Bachelor of Science - Business
Metropolitan Community College
Bachelor of Arts - English
Metropolitan Community College
Bachelor of Arts - Business Communication
Metropolitan Community College