Jessica E Mac
Boston,MA
Summary
Highly-motivated employee with a desire to take on new challenges. Strong work ethic, adaptability and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills. Using professional and life experiences, with the intention of securing a career with ample opportunities while continuously strengthening my knowledge and power to add value to the company.
Overview
13
13
years of professional experience
Work History
Hotel Security Officer
RSIG Security inc.
Boston, MA
04.2022 - 04.2023
- Provided security for hotel guests, staff, and visitors.
- Monitored CCTV cameras to identify suspicious activities.
- Conducted regular patrols of the premises to ensure safety and security.
- Responded quickly to any emergency situations or alarms.
- Investigated incidents such as theft, vandalism, and other criminal activities.
- Assisted in crowd control during special events at the hotel.
Customer Service Cashier
Kroger
Hinesville, GA
12.2020 - 06.2021
- Greeted customers and provided friendly customer service.
- Operated cash registers to process payments for goods and services.
- Balanced cash drawers at the end of each shift.
- Assisted customers with locating merchandise within the store.
Security Officer
DSI Services
Riceboro , GA
07.2019 - 10.2019
- Checked for safety hazards and took corrective action when necessary.
- Monitored surveillance cameras and responded to suspicious activity.
- Conducted regular security patrols of the facility grounds, parking lots, and perimeter areas.
- Confirmed visitor identification prior to granting entry into the building.
Front Desk Security Officer
United Security Services
Boston , MA
01.2018 - 02.2019
- Verified visitor identification and provided access to the building;.
- Inspected bags, packages, and other personal items for prohibited items;.
- Monitored CCTV cameras to ensure safety of personnel and property;.
- Maintained logs of visitors entering and exiting the premises;.
- Conducted regular patrols throughout the facility;.
Security Officer
Allied Universal Security Services
Riceboro , GA
02.2017 - 08.2017
- Checked for safety hazards and took corrective action when necessary.
- Monitored surveillance cameras and responded to suspicious activity.
- Conducted regular security patrols of the facility grounds, parking lots, and perimeter areas.
- Maintained accurate logs of all security related activities.
- Provided escorts for visitors as needed throughout the facility.
Cashier
Save A Lot
Hinesville, GA
11.2015 - 03.2016
- Greeted customers and answered any questions they had about the store's products and services.
- Verified that customers were of legal age to purchase alcohol or tobacco products.
- Operated cash register efficiently and accurately, processed payments by cash, check, credit card, gift card or automatic debit.
Corrections Officer
Smith State Prison
Glennville , GA
07.2014 - 04.2015
- Ensured safety and security of inmates within the facility by conducting searches, supervising activities, and maintaining order.
- Monitored inmates' behavior to detect any signs of physical or psychological distress, as well as potential for violent outbursts.
- Conducted investigations into incidents involving inmates, gathering evidence and interviewing witnesses.
- Initiated disciplinary action when necessary, following established procedures for documenting violations and infractions.
Correctional Officer
Rogers State Prison
Reidsville , GA
10.2010 - 12.2011
- Conducted searches of inmates, cells, and prison grounds to detect contraband or illegal activities.
- Maintained order in the prison by monitoring inmate behavior and intervening when necessary.
- Enforced prison rules and regulations while maintaining a safe environment for inmates and staff.
- Supervised prisoners during meals, recreation time, work assignments, medical visits, court appearances, and other activities.
Cashier
Walmart
Hinesville , GA
01.2010 - 10.2010
- Greeted customers and answered any questions they had about the store's products and services.
- Verified that customers were of legal age to purchase alcohol or tobacco products.
- Operated cash register efficiently and accurately, processed payments by cash, check, credit card, gift card or automatic debit.
- Balanced daily transactions on a computerized point-of-sale system.
Education
High School Diploma -
Hyde Park High School
Hyde Park MA06.2004
Some College (No Degree) - Massage Therapy
Salters School of Massage Therapy
Malden, MASkills
- Emergency Response
- Regulatory Compliance
- CCTV Monitoring
- Surveillance
- Guest Interaction
- Security Operations
- Patrolling
- Law Enforcement
- Theft Prevention
- Customer Service
- Ability to follow oral and written instructions
- Multitasking
- Data entry
- POS systems
- Professional Demeanor
- Employee and Visitor Screening
Timeline
Hotel Security Officer
RSIG Security inc.
04.2022 - 04.2023
Customer Service Cashier
Kroger
12.2020 - 06.2021
Security Officer
DSI Services
07.2019 - 10.2019
Front Desk Security Officer
United Security Services
01.2018 - 02.2019
Security Officer
Allied Universal Security Services
02.2017 - 08.2017
Cashier
Save A Lot
11.2015 - 03.2016
Corrections Officer
Smith State Prison
07.2014 - 04.2015
Correctional Officer
Rogers State Prison
10.2010 - 12.2011
Cashier
Walmart
01.2010 - 10.2010
High School Diploma -
Hyde Park High School
Some College (No Degree) - Massage Therapy
Salters School of Massage Therapy
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