Jessica Estefania Fox

• Streamline and Oversee Consular Operations: Manage visa and passport applications, ensure compliance with Peruvian legislation, handle sensitive information securely, and maintain accurate records for reporting.

• Provide Multilingual Consular Support: Respond to queries, translate documents and interviews between English and Spanish, issue official communications, and support the preparation of consular accounts and funds transfers.

• Facilitate Diplomatic and Civic Engagements: Organize diplomatic visits, events, the diplomatic bag, and support the Peruvian electoral process and census.

• Tenant Relations and Property Management: Enhanced tenant satisfaction by addressing concerns, resolving maintenance issues, and cultivating positive relationships through open communication.

• Leasing and Marketing Expertise: Maximized occupancy rates through effective marketing, tenant screenings, and regular monitoring of local real estate market conditions.

• Operational Oversight: Coordinated property repairs, maintained accurate records of transactions, and ensured compliance with laws while advocating for property owners’ interests.

• Digital Transformation and Process Optimization: Led the transition to digital systems with Office 365, developed an online registration portal, rewrote standard operating procedures, and built capacity among staff and students.

• Data Management and Compliance: Ensured accurate data capture, maintained compliance with state regulations, and compiled metrics for accreditation reports, producing insightful projections and reports in Excel.

• Student and Program Support: Supported course scheduling, issued certified documents, oriented new students, and monitored departmental budgets to enhance program efficiency and adherence to policies.

• Developed and Streamlined Tracking Tools: Created an Excel business tracking tool to monitor client progress and generate performance metrics such as turnaround time.

• Managed Data and Compliance: Organized client files in Dropbox, ensured records met quality standards and state policies, and accurately processed data using automated software.

• Prepared and Delivered Client Services: Compiled and mailed completed application packets, communicated with state officials, and generated monthly client invoices.

• Top Performer in Sales: Consistently achieved top rankings in branch monthly sales by combining exceptional customer service with strategic client engagement.

• Expert Financial Advisor: Delivered personalized guidance to clients, recommending optimal credit and investment solutions tailored to individual needs.

• Revenue Growth and Client Management: Drove revenue targets through effective cross-selling of financial products, utilizing CRM tools to enhance client tracking and productivity.

• Expense Analysis and Cost Management: Processed detailed expense reports and calculated final costs for large public works projects, ensuring accurate allocation of resources.

• Data Verification and Compliance: Obtained and verified records of material quantities and prices, including cost per machine-hour and man-hour, to maintain financial accuracy.

• Proficient in Budgeting Software: Utilized Oracle-based budgeting systems to streamline cost calculations and ensure precise project financial reporting.

• Qualitative Data Collection: Conducted interviews with executives and managers from manufacturing companies across three provinces to gather insights for academic research.

• Data Analysis and Reporting: Summarized and organized qualitative data to identify trends and best practices in organizational knowledge management.

• Research Support: Assisted a professor in a doctoral research project, contributing to the study’s overall findings and academic rigor.

• Cause: Economic Empowerment

• Business and Marketing Consultation: Advised on restaurant design, product development, and marketing strategies for a tourist-focused café at the Salinerito Chocolate Factory, enhancing its appeal to visitors.

• Event Organization and Branding: Served on the organizing committee for the annual cheese, chocolate, and dance festival, attracting significant tourism and promoting local product branding.

• Community Development Initiatives: Partnered with local government to draft project proposals and budgets, organizing workshops, support groups, and social programs for schools, the community, and the disabled population.

• Cause: Education

• Economic Empowerment and Business Development: Designed and delivered workshops for Colombian refugee women and youth, focusing on financial literacy, business planning, and marketing strategies to support small business success.

• Youth Capacity Building: Facilitated life skills workshops to promote healthier lifestyles, enhance decision-making, and empower youth for sustainable personal and professional growth.

• Data Modernization and Case Management: Transitioned beneficiaries’ socio-economic profiles and work status records to an advanced electronic case management system, streamlining data management and improving operational efficiency.

• Curriculum Development: Designed and implemented an entrepreneurship curriculum to equip rural high school students with essential skills for managing small business projects.

• Subject Expertise and Instruction: Taught administration, accounting, computer science, and statistics to high school and middle school students, enhancing their academic and practical knowledge.

• Educational Support: Provided tutoring and mentorship to students, fostering their development and preparing them for future academic and professional success.

• Procurement and Financial Management: Negotiated with suppliers, managed payments, tracked purchases, conducted market research for pricing strategies, and prepared weekly supply reports and financial statements for accounts payable.

• Customer Engagement and Sales Operations: Delivered exceptional customer service as a sales representative and cashier, driving product sales and ensuring smooth retail floor operations.

• Administrative Support and Coordination: Managed the daily schedule and communications for the Director of the Finance Department, ensuring efficient time management and seamless operations.

• Invoice Processing and Document Management: Processed invoices and maintained organized records of inventory for incoming and outgoing factory materials, supporting accurate tracking and reporting.