Jessica Galarza Rosas
South Saint Paul,MN
Summary
An experienced and certified interpreter , independent distributor, and customer service associate with substantial experience in demanding settings. Possesses proven skills in written and verbal communication, interpreting, analysis, community interface, interpersonal relations, organization, management, problem-solving, and leadership. Flexible and dedicated to producing effective solutions, successful results, and superior service. Experienced with facilitating communication between Spanish and English speakers. Utilizes linguistic expertise to ensure accurate and effective interpretation in diverse settings. Track record of maintaining confidentiality and cultural sensitivity while delivering clear and precise translations.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Spanish Interpreter
Contractor
02.2023 - Current
- I do not have a typical workday because my schedule is always different and changing, and I love that! Sometimes I am providing service at a hospital, and other times I am providing services at middle school conferences
- Facilitated clear communication between healthcare providers and patients, bridging language barriers for optimal care delivery.
- Maintained message content, tone, and emotion as closely as possible.
- Delivered exceptional customer service to both English-and Spanish-speaking clients through skillful written and verbal communication abilities.
House Cleaner
02.2021 - Current
- I run my own small cleaning business
- A typical day consists of client communication about work hours, what needs to be done that day (etc)
- I have been working with these clients for 4+ years and have a great client/owner relationship.
Independent Distributor
Xolol Distributions LLC
01.2019 - Current
- This is a small but rapidly growing business that I run alongside my family
- A typical workday consists of reviewing what clients need stocking and creating an effective and precise route for that day
- Then going into stores and making an invoice of what needs to be filled for that specific store
- Proceed to meet with owners/managers to review invoice and then stock
- If I am not stocking I am usually counting inventory I am usually stocking or receiving inventory and putting it away.
- Maintained accurate records of all transactions, ensuring compliance with company policies and relevant regulations.
- Managed inventory effectively to maintain optimal stock levels and minimize storage costs.
Cashier/Customer Service
ALDI
03.2020 - 06.2021
- Was typically main cashier and would interact the most with customers
- Dealt with multiple tasks at once; Such as returns, money drops into a vault as well as general money flow with excellent accuracy, customer line flow, cleanliness of all registers and overall checkout area, customer questions/concerns.
Education
High school diploma -
South Saint Paul Secondary
South Saint Paul, MNBachelor of Arts - Psychology
Metropolitan State University
Saint Paul, MN05.2026
Skills
- Interpretation
- Customer service
- Microsoft Office
- Bilingual
- Fluent Spanish
- Fluent English
- Verbal Communication
- Memory retention
- Sight Translation
- Video remote interpreting
- Documentation skills
- Legal Terminology
- Attention to Detail
Certification
Interpreter Certification, 06/01/21, Present, Weaving Cultures, Took a 40 hr program through Weaving Cultures to be qualified and certified in my choice/expertise of language (Spanish). I am certified and capable for any Spanish speaking opportunities in the work place.
Timeline
Spanish Interpreter
Contractor
02.2023 - Current
House Cleaner
02.2021 - Current
Cashier/Customer Service
ALDI
03.2020 - 06.2021
Independent Distributor
Xolol Distributions LLC
01.2019 - Current
High school diploma -
South Saint Paul Secondary
Bachelor of Arts - Psychology
Metropolitan State University