Jessica Grant
San Clemente,CA
Summary
Skilled in supporting human resources functions, excluding payroll and timekeeping. Have experience in managing employee records, assisting with recruitment processes, and enhancing workplace culture. Strengths include strong organizational abilities, effective communication skills, and the capacity to handle confidential information discreetly. Contributed to improving HR workflow processes and employee satisfaction through proactive support and initiative.
Overview
2
2
years of professional experience
Work History
Manager
CBX Fitness (Brazil)
Salvador, Bahia - Brazil
01.2020 - 02.2021
- Analyzed customer data to determine areas where improvements could be made.
- Implemented strategies for increasing customer retention rates through loyalty programs.
- Developed marketing campaigns to increase membership base and revenue streams.
- Maintained a clean, organized environment throughout the facility at all times.
Management Assistant
CBX Fitness (Brazil)
Salvador, Bahia - Brazil
10.2019 - 01.2020
- Assisted with onboarding new employees by providing orientation materials and training resources.
- Reviewed emails daily to prioritize tasks for the manager's attention.
- Coordinated special projects such as company events, workshops or team-building exercises.
- Resolved any operational issues that arose during day-to-day operations quickly and efficiently.
Receptionist
CBX Fitness
Salvador, Bahia - Brazil
06.2019 - 10.2019
- Greeted visitors and provided them with assistance.
- Processed customer payments using cash registers or point-of-sale terminals according to company policies and procedures.
- Scheduled appointments for clients, customers, and other visitors.
- Maintained a neat reception area by organizing materials and tidying up furniture.
- Assisted in maintaining office supplies inventory by checking stock to determine inventory level; anticipating needed supplies; placing orders for supplies; verifying receipt of supplies.
- Assisted with special projects assigned by management when required.
- Provided excellent customer service at all times while interacting with both internal and external customers.
Education
Human Resources - Human Resources Management
Universidade Jorge Amado
Salvador - Bahia - Brazil03-2020
Skills
- Administrative assistance
- Employee Onboarding
- Recruitment Management
- Human Resources Support
- Positive and professional
- Meticulous and organized
- Multitasking and prioritization
Languages
Portuguese
Native/ Bilingual
English
Full Professional
Spanish
Limited
References
References available upon request.
Timeline
Manager
CBX Fitness (Brazil)
01.2020 - 02.2021
Management Assistant
CBX Fitness (Brazil)
10.2019 - 01.2020
Receptionist
CBX Fitness
06.2019 - 10.2019
Human Resources - Human Resources Management
Universidade Jorge Amado
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