Jessica Hopkins
Flint,TX
Summary
Dedicated individual experienced in retail and hospitality environments. Professional, dependable, and with a keen eye for details. Adept at learning new processes with a cross-functional understanding of technology.
Overview
5
5
years of professional experience
Work History
Digital Shopper
Walmart
02.2022 - Current
- Selected, bagged, and staged customer orders for efficient pickup.
- Collaborated with team to accomplish daily tasks and improve service delivery.
- Organized completed orders in labeled storage areas.
- Assisted customers in locating products and offered guidance on suitable substitutes.
Revenue Manager
Best Western Plus
04.2021 - 10.2021
- Recommended price changes and new initiatives to boost revenue.
- Maintained accurate records of guest registration details, billing information, and inventory data using hotel software systems.
- Greeted guests at front desk and engaged in pleasant conversations while managing check-in process.
- Resolved billing discrepancies promptly with thorough attention to detail, fostering trust between clients and the organization.
Lead Sales Associate
Dollar General
10.2020 - 02.2021
- Executed cash register operations to efficiently process customer payments.
- Resolved customer issues swiftly, enhancing satisfaction and loyalty.
- Stocked and processed merchandise according to store standards.
- Reconciled cash drawers post-shift for accurate financial reporting.
Education
Associate of Arts - English
Tyler Junior College
Tyler, TX05-2023
High School Diploma -
Jarrell High School
Jarrell, TX05-2018
Skills
- Analytical Thinking
- Organizational Skills
- Attention to Detail
- Technical Analysis
- Adaptability
- Customer service
Accomplishments
- Completed Sea Experience Advanced Leadership Course
- Complete National Youth Leadership Training
- Graduated Aquatic School summer program with honors
Timeline
Digital Shopper
Walmart
02.2022 - Current
Revenue Manager
Best Western Plus
04.2021 - 10.2021
Lead Sales Associate
Dollar General
10.2020 - 02.2021
Associate of Arts - English
Tyler Junior College
High School Diploma -
Jarrell High School
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