Maddox Murphy
Jefferson,MA
Summary
Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
6
6
years of professional experience
Work History
Digital Shopper
Walmart
Gardner, MA
09.2022 - 03.2024
- Managed relationships with third-party vendors to ensure timely delivery of products.
- Provided technical support for customers who encountered issues while shopping online.
- Tracked performance indicators such as revenue growth and customer satisfaction scores over time.
- Bagged groceries carefully to keep products in perfect condition, separated fragile products and kept frozen and perishable foods cold or fresh.
- Assisted teammates with daily tasks during peak periods.
- Maintained positive relationships with grocery store personnel by being consistently professional and friendly.
- Suggested comparable products to replace out-of-stock items.
- Listened to customer needs to identify and recommend best products and services.
Deli Clerk
Walmart
Gardner, MA
06.2022 - 09.2022
- Greeted customers in a friendly and professional manner.
- Maintained cleanliness of the deli area and equipment.
- Prepared all food orders according to customer specifications.
- Stocked shelves with fresh items daily.
- Adhered to health and safety standards while preparing food.
- Trained new employees on proper handling of food, safety protocols, and customer service techniques.
- Assisted customers with selecting products from the deli case or menu board.
- Weighed, wrapped, and labeled meats, cheeses, salads, sandwiches. for customers' orders.
Package Handler
FedEx
Marlboro, MA
06.2021 - 09.2021
- Assisted in loading delivery trucks with prepared packages.
- Scanned and sorted packages according to destinations and service type using handheld scanner.
- Sorted packages to appropriate slide, line or belt for final distribution.
- Organized packages according to type, size, destination, and other specifications.
- Loaded and unloaded packages from delivery vehicles with manual and powered equipment.
- Stacked boxes onto pallets in an efficient manner.
Food Runner
Scruffy Murphy's
Worcester, MA
09.2018 - 03.2019
- Delivered food to guests in a timely manner while following safety protocols.
- Ensured that all orders were correct before leaving the kitchen area.
- Organized food orders and ensured accuracy of items served to customers.
- Gained broad base knowledge in restaurant operations, both front-of-house and back-of-house.
- Double-checked meals placed in window against customer tickets for accuracy.
- Assisted in training new staff members on restaurant operations and procedures.
Education
Some College (No Degree) - Cybersecurity
Assumption College
Worcester, MASkills
- Upbeat and Outgoing Attitude
- Decision-Making
- Customer Service
- Flexible Schedule
- Disaster Recovery Planning
- Network Security
- Incident Response
- Reliability
- Adaptability and Flexibility
- Analytical Thinking
- Continuous Improvement
Timeline
Digital Shopper
Walmart
09.2022 - 03.2024
Deli Clerk
Walmart
06.2022 - 09.2022
Package Handler
FedEx
06.2021 - 09.2021
Food Runner
Scruffy Murphy's
09.2018 - 03.2019
Some College (No Degree) - Cybersecurity
Assumption College