Work Preference
Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic
Open To Work

Leigh Ann Chancey

Santa Rosa,CA

Work Preference

Job Search Status

Open to work
Desired start date: Immediately

Desired Job Title

Digital ShopperDigital Shopper Cashier Bakery ClerkCashierCertified Nursing AssistantManager on Duty

Work Type

Full Time

Location Preference

On-SiteRemote
Location: Santa Rosa, CA, USsonoma county
Open to relocation: No

Salary Range

$20/hr - $50/hr

Important To Me

Company CultureCareer advancementHealthcare benefits401k matchPaid sick leavePaid time off

Summary

Results-driven professional with expertise in order fulfillment and e-commerce strategy. Known for enhancing customer satisfaction through effective issue resolution and accurate inventory management.

Experienced retail team member adept at picking the best quality items to meet shopper needs. Knowledgeable about substitution policies and payment procedures. Good organizational and time management abilities.

Motivated individual with experience in customer service and sales. Skilled in building customer relationships and understanding customer needs. Strong communication and interpersonal skills for providing superior customer service.

Dynamic digital shopper with extensive experience in customer service. Highly organized professional establishes relationships with customers. Stays calm under pressure.

Overview

23
23
years of professional experience

Work History

Digital Shopper

Walmart Neighborhood Market
Rohnert Park, CA
12.2024 - Current
  • Enhanced customer satisfaction by efficiently addressing and resolving digital shopping inquiries.
  • Managed inventory and order fulfillment, ensuring accurate shipment of products in a timely manner.
  • Tracked substitutions and informed customers of changes.
  • Utilized point-of-sale systems for processing transactions and managing customer accounts.
  • Executed efficient inventory management to ensure accurate stock levels and product availability.
  • Assisted customers with product selections and inquiries to enhance shopping experience.
  • Collaborated with team members to maintain store cleanliness and organization standards.
  • Consistently met deadlines and quality goals for accuracy and timeliness.

Digital Shopper Cashier Bakery Clerk

Raley's Supermarket
Santa Rosa, CA
03.2020 - 12.2024
  • Maintained high satisfaction ratings by completing orders quickly and making good selections for customers.
  • Placed completed orders in labeled, temperature-appropriate storage pending customer pick up.
  • Selected correct products based on customer needs, product specifications and applicable regulations.
  • Informed customers of promotions to increase sales productivity and volume.
  • Promoted conversion of casual shoppers into customers through product knowledge and product solutions to meet customer needs.
  • Trained new employees on customer service, money handling and organizing strategies.
  • Trained new cashiers on register operations and store policies for consistency.
  • Monitored inventory levels at the register, facilitating timely stock replenishment.

Cashier

Grocery Outlet Bargain Market
Santa Rosa, CA
08.2019 - 03.2020
  • Processed customer transactions efficiently using point-of-sale systems.
  • Maintained accurate cash drawer and balanced daily sales reports.
  • Provided exceptional customer service, addressing inquiries and resolving issues.
  • Assisted with inventory management by restocking shelves and organizing products.
  • Collaborated with team members to ensure a clean and organized store environment.

Manager on Duty

JOANN Fabrics and Crafts
Rohnert Park, CA
10.2017 - 2019
  • Supervised daily store operations, ensuring compliance with company policies and procedures.
  • Trained staff on customer service best practices to enhance in-store experience.
  • Managed inventory levels, facilitating timely restocking of merchandise.
  • Resolved customer inquiries and complaints, promoting positive shopping experiences.
  • Coordinated team schedules to optimize workforce efficiency during peak hours.
  • Collaborated with other managers on strategic initiatives, sharing best practices to achieve common goals across the organization.

Certified Nursing Assistant

Santa Rosa Memorial Hospital
Santa Rosa, CA
03.2003 - 11.2017
  • Assisted patients with daily living activities, promoting independence and comfort.
  • Monitored vital signs, ensuring timely reporting of changes to nursing staff.
  • Maintained accurate patient records, facilitating effective communication among healthcare providers.
  • Trained and mentored new staff on best practices for patient care and safety protocols.
  • Improved patient care quality by monitoring and recording vital signs, fluid intake, and output.
  • Prevented pressure ulcers development through frequent turning, repositioning of patients, and diligent skin assessments.

Education

Business

College of Marin
Greenbrae, CA

Certified Nurses Aide

American Red Cross
Santa Rosa, CA
03-2015

Skills

  • Order fulfillment
  • E-commerce strategy
  • Promotional planning
  • Shipping logistics
  • Online merchandising
  • Flexible schedule
  • Decision-making
  • Accurate money handling
  • Upbeat and outgoing attitude
  • Vendor engagement
  • Strong interpersonal skills
  • Teamwork

Certification

certified nurses aide

Timeline

Digital Shopper

Walmart Neighborhood Market
12.2024 - Current

Digital Shopper Cashier Bakery Clerk

Raley's Supermarket
03.2020 - 12.2024

Cashier

Grocery Outlet Bargain Market
08.2019 - 03.2020

Manager on Duty

JOANN Fabrics and Crafts
10.2017 - 2019

Certified Nursing Assistant

Santa Rosa Memorial Hospital
03.2003 - 11.2017

Business

College of Marin

Certified Nurses Aide

American Red Cross
Leigh Ann Chancey