Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
10
10
years of professional experience
Work History
Lock Desk Asst.
CBM Mortgage, Inc.
02.2023 - Current
Locked interest rates for loan officers.
Locked VHDA files for loan officers through VA Housing.
Locked SC Housing files for loan officers through SC Housing.
Placed lock extensions for loan officers.
Canceled locks for loan officers.
Check pricing and interest rates for loan officers.
Processed change requests for locks if they came through.
Post-Closer
CBM Mortgage, Inc.
11.2020 - Current
Managed pipeline of post-closing tasks, prioritizing urgent cases as needed.
Worked with warehouse banks to manage shipment of collateral documents.
Checked accuracy and completeness of all paperwork.
Collaborated with underwriters, processors, and loan officers to resolve discrepancies in documentation.
Assisted in training new employees on post-closing procedures, contributing to a knowledgeable workforce.
Assisted with day-to-day operations, working efficiently and productively with all team members.
Shipped collateral to warehouse.
Shipped final docs to our final doc department.
Insured FHA, VA, and USDA loans.
Pulled purchase advices once a loan file purchased.
Transferred MERS once loan file has been purchased.
Shipper
CBM Mortgage, Inc.
11.2020 - Current
Handled day-to-day shipping and receiving overseeing more than 10 closing packages per day.
Shipped collateral to the warehouses.
Shipped final docs to our final docs department.
Handled reaching out to the title companies for re-recording of deed of trusts.
Filing closed loan packages.
Shipping new allonges to the warehouses if they need them.
Sorting through closed loan packages making sure no final docs need to be removed and sent to the final docs department.
Scanning all closed loan packages into the system and signing the loan officer names in the correct sections.
MSR
Front Royal Federal Credit Union
02.2018 - 11.2020
Used critical thinking to break down problems, evaluate solutions and make decisions.
Resolved problems, improved operations and provided exceptional service.
Paid attention to detail while completing assignments.
Self-motivated, with a strong sense of personal responsibility.
Opened membership accounts.
opened IRAS.
Opened and handled safety deposit boxes.
Assist members with balancing their check books.
Open and renew CDs.
Custodial account monthly reports.
POA Monthly report.
Log and file death certificates.
Twice a year Home Equity real estate tax report.
Process check order forms.
File and pull closed and open account cards.
Respond to the credit union emails with either loan or MSR questions.
Maintain closed loan folders when they are needing to be purged.
Loan Officer
Front Royal Federal Credit Union
02.2018 - 11.2020
Process home equity loans all but closing of the home equity, closing is done by Clear Title and Escrow.
Approve loans as long as their debt to income ratio does not exceed 50%.
Process and approve credit cards as long as the debt to income ratio does not exceed 50%.
Process auto loans new and used, personal loans, RV and boat loans start to finish as long as the debt to income ratio does not exceed 50%.
Respond to credit union emails for loans.
Back Up Teller and Assistant Head Teller
Front Royal Federal Credit Union
04.2014 - 02.2018
File CTR's
Count money when brought in by Loomis.
Fee's list report
Help head teller with anything they need.
Be supervisor when the supervisor is out on vacation or absent during the day.