Jessica R. Tutson
Round Rock,TX
Summary
Dynamic professional with extensive experience as a Remote Insurance Agent at Foundever, excelling in customer service and problem resolution. Proven ability to manage policy applications and educate clients on coverage, ensuring compliance and satisfaction. Skilled in data entry and report generation, fostering strong relationships to drive loyalty and repeat business.
Overview
14
14
years of professional experience
1
1
Certification
Work History
Remote Insurance Agent
Foundever
11.2023 - Current
- Addressed customer inquiries regarding policy coverages, claims, and billing promptly.
- Managed policy applications, renewals, and modifications to ensure comprehensive coverage.
- Resolved customer complaints efficiently to enhance satisfaction and loyalty.
- Ensured compliance with laws and regulations while selling insurance products.
- Educated customers on significance of maintaining adequate insurance coverage.
- Responded to customer issues swiftly to promote quality service.
Makeup Artist
Made2Preddiee LLC
Las Vegas, NV
11.2018 - Current
- Applied makeup for special events, photoshoots, and performances, showcasing versatility and creativity.
- Provided personalized makeup recommendations while clearly communicating goals to clients.
- Delivered exceptional customer service, fostering strong relationships to encourage repeat business.
Retail Sales Associate
Dollar General
Las Vegas, NV
03.2019 - 10.2019
- Engaged customers to identify needs, recommend products, and close sales effectively.
- Restocked shelves, organized merchandise, and maintained store cleanliness.
- Resolved customer concerns, issued refunds, and collaborated with team members to achieve sales goals.
Retail Merchandiser
Forever 21
Las Vegas, NV
10.2015 - 08.2017
- Provided insights on customer preferences and shopping behaviors to optimize product selection and placement
- Analyzed sales data and market trends to improve product performance
- Monitored and managed stock levels, conducted inventory and ensured products were properly stocked and rotated.
Pricing Specialist
Old Navy
Las Vegas, NV
03.2014 - 10.2016
- Conducted comprehensive market research to determine optimal pricing strategies based on sales trend
- Evaluated product costs, including production, distribution and overhead to ensure price accuracy
- Addressed pricing related queries from customers and internal teams.
Pricing Team Member
Target
Las Vegas, NV
11.2011 - 12.2014
- Generated regular reports on pricing performance
- Adjusted pricing models to align with company goals and customer expectations
- Utilized data tools to track sales trends and profits to senior management.
Retail Sales Associate
Ross Dress For Less
North Las Vegas, NV
02.2011 - 04.2012
- Provided exceptional and memorable customer service
- Operated cash, debit and credit transactions
- Processed returns and exchanges
- Assisted with product selections to enhance shopping experience
- Maintained clean and organized shelves and displays.
Education
Online course - Insurance
AdBanker
Las Vegas, NV12.2023
High School Diploma -
Mojave High School
North Las Vegas, NV06-2007
Skills
- Makeup application
- Retail sales and merchandising
- Cash handling and pricing
- Account management
- Data entry and collection
- Report generation
- Call management and appointment scheduling
- Product knowledge
- Professional telephone demeanor
- Problem resolution
Certification
Makeup Artist License, 12/21 12/1/22 12/01/23, 12/01/24
P&C License 12/23, 12/24
Timeline
Remote Insurance Agent
Foundever
11.2023 - Current
Retail Sales Associate
Dollar General
03.2019 - 10.2019
Makeup Artist
Made2Preddiee LLC
11.2018 - Current
Retail Merchandiser
Forever 21
10.2015 - 08.2017
Pricing Specialist
Old Navy
03.2014 - 10.2016
Pricing Team Member
Target
11.2011 - 12.2014
Retail Sales Associate
Ross Dress For Less
02.2011 - 04.2012
Online course - Insurance
AdBanker
High School Diploma -
Mojave High School