Jessica Reyes
Fort Lupton,CO
Summary
Adaptable support professional with a background in office administration, visitor screening, and inventory tracking. Known for attention to detail, effective communication, and dependable service. Ready to help maintain efficient operations and positive client experiences.
Overview
21
21
years of professional experience
Work History
Front Desk
Surge Spin
Brighton, Colorado
08.2023 - Current
- Provided excellent service and attention to clients when face-to-face or through phone conversations.
- Identified client requirements promptly, delivering tailored solutions to enhance customer satisfaction.
- Updated and maintained databases, providing accurate information for efficient client interactions.
- Organized inventory and supplies, ensuring materials were readily available for daily operations.
Executive Secretary
Clark & Associates
Platteville, Colorado
03.2021 - 03.2023
- Greeted and directed visitors, answered phone calls, and provided general administrative support.
- Screened calls, emails, and visitors with professional discretion and courtesy.
- Provided assistance in resolving customer complaints or inquiries in a timely manner.
- Created and maintained computer- and paper-based filing and organization systems for records, reports and documents.
Paraprofessional
Denver Public Schools
Denver, Colorado
08.2005 - 01.2014
- Assisted students with special needs using behavior supports and individualized accommodations.
- Supervised small groups of students during instruction time.
- Administered assessments to evaluate and support individual academic performance levels.
- Applied positive reinforcement to redirect negative behaviors.
- Prepared classroom materials and organized learning stations to enhance instructional delivery.
- Communicated student concerns to teachers, counselors, and families to facilitate support and intervention.
- Supervised students during transitions, lunch, recess, and other campus activities.
- Built trust and rapport with students, parents, and colleagues to create a collaborative learning environment.
Education
High School Diploma -
Colorado State High School
Denver, CO12-2004
Some College (No Degree) - Chicano Studies With A Minor in Elementary Edu
Metropolitan State University of Denver
Denver, COSkills
- Customer service and support
- Records management
- Stock organization
- Telecommunication management
- Multitasking and prioritization
- Attention to detail
- Effective communication
- Individualized accommodations
- Behavior intervention strategies
- Assessment administration
- Classroom support and management
- Student supervision
- Office administration
- Team collaboration
- Multicultural awareness
- Reading and writing support
- IEP implementation and special education support
- Parent communication
- Student accommodation
- IEP implementation
- Special education support
- Organization and prioritization
- Classroom management
- Differentiated instruction
- Parent communication
- Classroom organization
Timeline
Front Desk
Surge Spin
08.2023 - Current
Executive Secretary
Clark & Associates
03.2021 - 03.2023
Paraprofessional
Denver Public Schools
08.2005 - 01.2014
High School Diploma -
Colorado State High School
Some College (No Degree) - Chicano Studies With A Minor in Elementary Edu
Metropolitan State University of Denver