Summary
Overview
Work History
Education
Skills
Timeline
AssistantManager

Jessica Ruth

Winston-Salem,NC

Summary

Accomplished Assistant Manager with in-depth experience consistently rising through ranks. Well-versed in sales, personnel management, accounting and inventory management. Dedicated to complete knowledge of company products and services for optimized customer service. Proactive assistant manager with demonstrated leadership abilities, strategic planning expertise and problem-solving acumen. Assists senior managers with accomplishing demanding targets by encouraging staff and coordinating resources. Methodical and well-organized in optimizing coverage to meet operational demands.

Overview

12
12
years of professional experience

Work History

Assistant Manager

Sally Beauty Supply
Winston Salem, NC
03.2016 - 02.2021
  • Monitored cash intake and deposit records, increasing accuracy and reducing discrepancies.
  • Helped with planning schedules and delegating assignments to meet coverage and service demands.
  • Offered hands-on assistance to customers, assessing needs and maintaining current knowledge of consumer preferences.
  • Completed regular inventory counts to verify stock levels, address discrepancies and forecast future needs.

Waitress

HOOTERS
Greensboro, NC
02.2005 - 08.2008
  • Shared knowledge of menu items and flavors, enabling customers to make personal decisions based on taste and interest
  • Used cash registers and credit card machines to cash out customers
  • Displayed enthusiasm and promoted excellent service to customers, successfully increasing referrals and walk-in business
  • Resolved guest and employee complaints to maintain complete customer satisfaction and workforce effectiveness
  • Bussed and reset tables to keep dining room and work areas clean
  • Maintained customer satisfaction with timely table check-ins to assess food and beverage needs
  • Kept server areas clean and stocked to increase efficiency while working tables
  • Bussed tables during busy periods to assist staff and quickly turn over tables

Clerical Assistant

PERSONAL CENTER
High Point, NC
11.2006 - 07.2008
  • Received and sorted incoming mail and packages to record, dispatch or distribute to correct recipient
  • Generated reports and typed letters in Word and prepared PowerPoint presentations
  • Provided clerical support, addressing routine and special requirements
  • Kept reception area clean and neat to give visitors positive first impression
  • Maintained organized files and stocked supplies to support team needs and maximize performance
  • Helped staff complete special projects by organizing documentation and supplies to handle forecasted demands
  • Provided clerical support to company employees by copying, faxing and filing documents

Tanning Bed Attendant

CAROLINA TANNING & MORE
Winston-Salem, NC
04.2003 - 12.2004
  • Worked flexible hours across night, weekend and holiday shifts
  • Assigned clients to appropriate facilities based on desired treatments and health needs
  • Scheduled clients based on number of beds and booths with consideration of walk-in averages
  • Utilized knowledge of tanning products and skin types to tailor customers' tanning experiences
  • Informed and demonstrated how to use tanning equipment to new clients
  • Provided staff coaching, mentoring and consultation to enhance performance and professional development
  • Maintained clean and stocked front counter area

Education

Associate of Arts - Cosmetology

REGENCY BEAUTY INSITUTE
Winston Salem, NC
07.2010

High School Diploma -

BRITAIN ACADEMY
Thomasville, NC
08.2003

Skills

  • Scheduling and Coordinating
  • Employee Coaching and Motivation
  • Transaction Monitoring
  • Directing Team Members
  • Shift Coverage
  • Product and Service Knowledge
  • Performance Tracking and Evaluations
  • Managing Operations and Efficiency
  • Sales Monitoring
  • Recruiting and Interviewing
  • Store Opening and Closing Procedures
  • Shrink Minimization

Timeline

Assistant Manager

Sally Beauty Supply
03.2016 - 02.2021

Clerical Assistant

PERSONAL CENTER
11.2006 - 07.2008

Waitress

HOOTERS
02.2005 - 08.2008

Tanning Bed Attendant

CAROLINA TANNING & MORE
04.2003 - 12.2004

Associate of Arts - Cosmetology

REGENCY BEAUTY INSITUTE

High School Diploma -

BRITAIN ACADEMY

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Jessica Ruth