Jessie Ballenger
Largo,FL
Summary
Professional and energetic food and beverage server with 15 years of restaurant experience in high volume, upscale and fast paced environment. Exceptional ability to provide attentive service, anticipate guests needs and deliver a seamless dining experience. Dependable server who is looking to use my experience to become part of a successful team.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Server
Cracker Barrell Old Country Store
Clearwater, FL
01.2022 - 11.2023
- Provided excellent customer service to ensure satisfaction.
- Ensured that each guest was served courteously, quickly, and efficiently.
- Provided exceptional service to high volume of daily customers.
- Developed rapport with guests and assisted in generating repeat business by providing exceptional customer service.
Produce Associate
Publix
Fort Myers, FL
07.2020 - 12.2021
- Received and inspected incoming produce shipments to ensure quality and quantity standards were met.
- Organized and stocked shelves with fresh fruits and vegetables while rotating older items to the front of displays.
- Provided excellent customer service by greeting customers warmly upon arrival in the department and responding promptly to inquiries about products or services offered.
Server
Urasia
Naples, FL
01.2018 - 04.2020
- Brought wine selections to tables with appropriate glasses and poured for customers.
- Explained menu items, describing ingredients and cooking methods upon request.
- Trained new employees to perform duties.
Education
High School Diploma -
Barron Collier High School
Naples, FL08.2008
Skills
- Guest Engagement
- Liquor, Wine, and Food Service
- Performance Improvement
- Suggestive Selling
- Positive and Professional
- Effective Customer Upselling
- High-Volume Dining
Certification
Serve safe 2023
Timeline
Server
Cracker Barrell Old Country Store
01.2022 - 11.2023
Produce Associate
Publix
07.2020 - 12.2021
Server
Urasia
01.2018 - 04.2020
High School Diploma -
Barron Collier High School
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